Dominic
with Children
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The facility location was great in the old town. Lots to do around and lots of great restaurants. We were a family of four sent in a 1st floor apartment with a shower that was very badly damaged and the tile angle was very bad with a clogged drain so we were not able to take showers and not flooding the hole appartement. We asked to change unit within few minutes they were very concerned and happy to help. We when to the only unit left available but we unfortunately had to pay extra euros for the upgrade which we did. The new apartment was really beautiful but guess what, the shower drain was also completely blocked but this one had a little bit of a lid to make the water stay inside… We also mentioned that but it stayed clogged the hole term. They did an amazing job repairing the spa within hours so we were able to enjoy the jacuzzi on the roof and this was truly an amazing experience!
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