Staff is incredible. Hotel is pristine. Food excellent.

Really relaxing stay! Beautiful property and the staff is great!

The room is clean and both dinner and breakfast were super good and tasty.

Very friendly staff, nice food, clean room! we got everything we needed from the hotel!

Top notch! Will return. Amazing room, amazing service.

Have been to many onsen property and this is top tier in Hokkaido.

We loved our stay here and will definitely consider coming back if we return to Hokkaido!!

The staff was very attentive and thoughtful. The spa was incredible, I had the best massage I’ve ever experienced. The grounds were beautiful, the facility is clean, gorgeous and well designed. The onsen was great too.

This is a 5 star property, optimized for western visitors. The dinner is Michelin star worthy. All of the ingredients are fresh and mostly local. It’s amazing.

Amazing.property and staff. Not westernized, so either ask for.a.western breakfast, or get the traditional japonese. Our.corner.room.has a spa hot spring feed tub! A M A Z I N G! Its a little.drive from Sapporro, so.plan.a typical.chalet.on the riverside stay, or aboit $100 taxi to the big city. Great food, and the local town has a couple unique restaurants and coffee.shops. Japan.at its original finest! If tour seeing this.part.of Japan, I recommemd a stay here - we were 3 days, and with the SPA treatment, simply cant stop celebrating the choice

Very luxurious property with excellent staff! Special thanks to Peach for providing excellent concierge service

Chalet Ivy Jozankei went above and beyond our expectations. The deluxe room was spacious and clean. We enjoyed every details they had in the room, common area and restaurant. The staff were all super friendly and nice. We will definitely recommend Chalet Ivy to all of our friends and family. The dinner and breakfast meals were amazing. We had such an incredible time here that We didn’t want to leave!

Great hotel, service ,food, onset, …,everything perfect

The staff is very good service. The hotel very clean and offer many compliments drink and food but unfortunately the food taste can improve

Amazing ryokan. Everything was top notch, from the meals to the warm hospitality of the staff members. I can’t find anything remotely wrong with our stay and highly recommend Chalet Ivy to anyone looking for a relaxing, comfortable stay at one of the best ryokans in Japan. Many, many thanks to all the staff who made our stay special, and especially to Mayumi! (Visited with family members in early August.)

Friendly staff, nice spacious room with gorgeous view, private Onsen bath inside the room, 24hour lounge with local snacks and beverage. They made a special arrangement at dinner for my father’s birthday. It was really heartwarming. Thank you so much! I would like to return here in winter next time!

Nice hotel.

Beautiful views in winter. Imagine enjoying the river views from the in-room onsen. Food was farm to table and simply top notch. Staff was attentive and special call out to Yuki- he was the best.

This hotel is fabulous!

Excellent services and food. The room and in-room Onsen are just superb! And most of staff speak great English and even Chinese.