Great accommodation in a great location. Clean, modern and spacious. Friendly staff always welcoming you with a smile.

Centrally located, fantastic spot for dining, shopping and culture. Close to the Royal Palace.

Great location. In the midst of Madrid’s historic district. Countless dining options with Mercado San Miguel a short walk away. Buzzing night life. Loved our apartment in the hotel. Small yet very functional. Enjoyed my morning run from the hotel through the compounds of Royal Palace of Madrid to the Temple of Debod and beyond! Very friendly staff.

Wonderful experience, staff are superb, I would recommend New Point Madrid Opera.

Amazing location and very friendly and helpful staff. We switched rooms mid-stay and it was very easy to arrange. The ride back to the airport was also booked with ease. And the location for the property is unbearable.

This hotel is close to everything you want to visit around Madrid Centro. Surrounded by variety of restaurants, fast foods, including local food.

Great location. Balcony very small but great to have. Staff was extremely helpful. Room was clean and spacious.

Hotel muy limpio, Con excelente ubicación y muy amables y atentos

Our stay at New Point Madrid Opera was absolutely amazing! The location couldn’t have been better—right in the heart of Madrid, with easy access to everything from restaurants and shops to historic sites and public transportation. The service was top-notch. Every staff member we interacted with was friendly, professional, and eager to help with anything we needed. Check-in was smooth and efficient, and we felt welcomed from the moment we arrived. The room itself exceeded our expectations—spacious, spotless, and beautifully maintained. It was modern, well-equipped, and incredibly comfortable. We had plenty of room to relax after long days of exploring the city. Everything about our experience here was perfect. I would absolutely stay at New Point Madrid Opera again and highly recommend it to anyone visiting Madrid!

100 🌟

Great property. Great staff who were very helpful. Perfect location. Many places walkable. I loved my stay and will stay again here.

Great hotel in a very central location close to the Metro Staff very helpful; Comfortable beds; lovely roof terrace - shade was welcomed as it was very hot!! Complimentary glass of wine in the evening was a lovely touch!

great location and friendly staff.

Great location for walking and near the Metro for getting to the Prado and other can’t miss sites.

Nice comfortable room with appliances and excellent location

We arrived very late but that was not a problem because there is 24hr Front Desk Manager who was very helpful. We only stayed one night and this hotel property was perfect for what we needed. All staff and management at the front reception were polite and extremely helpful with any requests eg booking multiple taxis during our stay. Muchos gracias 🙏

Everything was very good place 👏👍

Very welcoming reception, very accommodating - twice we left our keys locked in the apartment and the gentlemen at the reception were helpful. Very safe; most conveniently located. Don’t miss breakfast at La Dolce Vita. Most comfortable beds - my back pain was no where to be felt. Very clean.

The place is really nice and well located, the only issue is the noise from other rooms. We would wake up in the middle of the night with a door slapping or voices or laughs, which probably says the walls are not really sound prove. If you are a light sleeper bring some earplugs for sure. Other than that we really enjoyed our stay

Excellent location in the city center with most attractions within walking distance. Metro stations are at short walking distances. Several restaurants and shops are in close vicinity. Apartment was spacious by Madrid standards. Quiet clean rooms, comfortable beds and all needed amenities in the apartment. Courteous and friendly staff on premises.