The room and location were great, but the stay was stressful because there was no communication from You Stay. Apparently they own apartments on the higher floors of the Radisson, but this information is not communicated anywhere. Any time I asked a question at the front desk, the Radisson staff would say "You're not with us. Message You Stay." I did many times during my stay and my messages were not read. I also called. You Stay needs to clearly communicate in the booking about this - it was unfair to pay for something and be ignored. Also, I did not receive any of my VIP benefits.

Nice stuff! Very clean hotel

Great location. With two pools, one heated, which was amazing ! Good price.

A dream stay for our family of four and such a steal! This property was truly a dream come true for our family of four two adults and two young girls. The space was spotless, beautifully arranged, and incredibly comfortable. The beds were cozy and gave us great rest after long days out. The amenities were outstanding: from the spacious layout to the stunning views and peaceful atmosphere. Even though we don’t speak Portuguese, the staff was exceptionally kind and helpful. We felt welcome, safe, and taken care of the entire time it was an absolute honor to stay here. There were great food options around, and we appreciated the local tips. And the price? Let me tell you a total bargain for the quality and experience. We would love to return and recommend it 100% to anyone traveling with kids or looking for comfort, beauty, and value.

O flat é bem espaçoso, estava bem limpo e organizado. Alugando o flat a gente pode utilizar estrutura do hotel, como academia e a piscina. A localização é excelente, em frente ao shopping Vila Olímpia!

Not abble to do checking 30 min early, just after 15hs

Rooms are very small. Bath and powder rooms were not in good condition. Air conditioning was not proper. Room access card needs to be activated every day.

Ótima experiência, voltarei com certeza. O prédio é dividido com o hotel Radisson. Localização excelente, próximo ao Shopping Vila Olímpia, região com bons restaurantes e padarias. Limpeza estava boa, precisei de toalhas de piscina e a equipe prontamente me levou. Estacionamento incluso na diária com manobrista. Piscina coberta com aquecimento, piscina externa estava bem gelada apesar do tempo quente.

Boa experiência!

Faucet in bathroom not working. Limited amount of towels for 2 guests. No towel refresh every day

Tive uma boa estadia, pese embora o hotel não tenha SPA, gostei do pequeno almoço, pessoal sempre muito atencioso.

Ótimo custo benefício. Bem localizado e bem organizado.

Hotel em estilo Airbnb. Quarto com 2 camas bem grandes, closet bem espaçoso e equipe do hotel sensacional

É um flat, espaçoso com limpeza diária, bem localizado mas o café da manhã incluído faz falta.....

房務整理的很乾淨

Recomendo . Presteza desde o check inn . Limpeza e organização.

Quarto muito agradável, equipe de funcionários extremamente cordiais, da recepção ao garçom. Parabéns.

Quarto limpo, cama confortável e roupas de cama e toalhas novas.

Local muito bom, estrutura também mas o quarto podia ser melhor. Cortina não veda luz do dia.

Gostei bastante do flat, organizado, com roupas de cama e banho impecáveis e cortesia de água e capsulas de café. Se precisar, ficarei novamente.