Hotel has all of the basic things you need. The gym and pool are nice additions and the location is great for activity pickup and close to lots of shops and food places.

A simple hotel that was clean and provided a basic place to stay. Staff was extremely helpful and friendly. No elevator so if you on the second floor with bags it’s a bit of effort though the staff does help you. Basic food is available on the street close by but nothing in the hotel itself. If you need a basic place to stay this property is fine and cost effective.

Staff were awesome! Location to bus depot and lots of bars/restaurants was great! Room was huge! Only needed one night, but would be great for a week or longer with all the amenities it had. Roof top pool and seating area was fantastic!

No beach nearby, no kitchen

Front desk staff Mary y Pepo,🔥! Extremely patient and helpful. Much love and respect to both of them.

Ezekiel was very helpful and kind. He made a nice day very pleasant. The room was clean and the area was safe for a solo traveler. And it was right on the strip so getting any necessities or food was very easy.

Rooms were simple but so clean. Housekeeping was everyday and the room was always perfect when we returned. Very accommodating and excellent location.

The Arco Iris is situated perfectly next to everything you might need in Tulum food, shopping, ADO Bus, taxis and Collectivos. I loved my hotel rooms efficiency kitchen and roof top pool and the staff were welcoming and friendly.

So accessible it's unbeatable. Incredible, joy filled and very helpful staff! So grateful for the fun and safety I felt here as a solo female travel. Thank you.

The room was clean and okay for the price it is on the Main Street a lot of food options

Great hotel. Staff is friendly and helpful. Clean. Hot water. Make sure not to get a room next to the street, the collectivo drivers start hollering early.

Perfect location close to the bus station on the Main Street. Pool was clean and staff is friendly.

I loved it, great location and good accomodation

Booked , confirmed, show up, no room.

Great place and great staff. Parking can be an issue, but not a big deal considering the place is so nice.

Our booking through Expedia was cancelled and we were not informed by the hotel or Expedia. Thankfully other hotels in area were available . Would not recommend either going forward.

Great small hotel with a good and affordable restaurant in a perfect location. Even though my room faced the main road, it was well insulated and quiet. The room had every modern amenity, and the staff was very friendly and professional. Overall, a wonderful stay and great value!

un excelente hotel super limpio con un personal excelente y una piscina increíble. Una sala de pesas en la parte superior derecha en el centro de Tulum. Sin duda me alojaría aquí de nuevo.

Great customer service, the rooms were really clean. Close by to restaurants, felt safe because there was always an attendant.

It has a great location, fridge in room, ac that you can control, rooftop pool and I had a balcony for my 5-night stay. The only drawback was the lack of hot water which was not a big deal because of the heat.