9.1
Exceptional
From 239 reviews
Provided by travellers on
Cleanliness

9.2

Room Comfort

9.0

Meal

8.8

Location

9.1

Service and Facilites

8.9

People often mention about Navada Beach Hotel Nha Trang
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Traveller Reviews Navada Beach Hotel Nha Trang

Number of reviews per page
20
40
Customer reviews
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Friendly and helpful staff, beautiful hotel
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1 people find it helpful
P***m
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
Breakfast has few dishes! Breakfast staff is not friendly!
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1 people find it helpful
K***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The room has a very nice sea view. The room is poorly cleaned.
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1 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Valued Guest, Thank you for choosing Navada Beach Hotel for your stay and for taking the time to review our hotel services. Your review is very important to us. It is our pleasure to serve you. However, we are very sorry to hear that you did not have the perfect experience as you expected and sincerely apologize for not satisfying your needs. Your satisfaction is the top goal of our team. We will convey your review to the management and we will and are trying to improve the quality of our services. We hope that we will have the opportunity to serve you better when you travel to the coastal city of Nha Trang. We look forward to serving you. Best regards and thanks, Dat Nguyen Marketing Manager
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K***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
I have stayed at this hotel many times, but this time I just found out that only foreign guests have welcome drinks. I heard the receptionist say "please offer drinks to those 2 foreign guests" because I was sitting next to the bar counter. Meanwhile, I and some other guests waited to check in before them. The drink was not good, but it showed me the unprofessional way of working of the receptionists. Female receptionist at the bar counter, noon 07/13/2025.
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Accommodation's Reply
25 Jul 2025
Dear Guest, First of all, we would like to sincerely thank you for choosing our hotel many times over the past time. We are sorry to hear that this experience has left you unsatisfied, especially regarding the welcome drink service. We would like to confirm that the hotel absolutely does not discriminate between foreign guests and Vietnamese guests. This is completely an unfortunate oversight on the part of the reception and bar staff, and we take responsibility for this inconsistency. We have seriously reminded the relevant departments and will review and adjust the service process to ensure that all guests are welcomed with the utmost professionalism, fairness and care. Once again, we hope for your understanding for this inconvenience and hope to continue to welcome you in the upcoming holidays with increasingly improved services. Best regards, Dat Nguyen Marketing Manager
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Ý***Ý
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 4 week(s) ago
I visited the hotel twice when I came to Nha Trang. Plus points: - Room: has a beautiful sea view, spacious, very large deluxe bed, can sleep 3 adults. Service: staff are professional, friendly, enthusiastic; hotel service makes me feel that the hotel can meet all the needs of guests (from borrowing dining utensils, beach towels, irons, ...) There is a delicious welcome drink, the hotel lobby is airy, cool, soft sofa ... Minus points: I feel the breakfast buffet is not very special, the flavor is not special.
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3 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Guest, Thank you so much for taking the time to leave such a wonderful review! We are delighted to hear that you enjoyed your experience at Navada Beach Hotel. Our team goes above and beyond to ensure that each guest has a memorable experience, and knowing that we have made it a success for you is truly gratifying. Your compliments mean a lot to us. We look forward to welcoming you back in the future! Sincerely and Thank You, Dat Nguyen Marketing Manager Navada Beach Hotel
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T***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Good service, enthusiastic staff support early check-in, will come back here. The room is clean, fully equipped, breakfast buffet has a variety of dishes. When checking in, I was also given a plate of fruit, the hotel is very thoughtful.
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4 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Guest, Thank you so much for taking the time to leave such a wonderful review! We are delighted to hear that you enjoyed your experience at Navada Beach Hotel. Our team goes above and beyond to ensure that each guest has a memorable experience, and knowing that we have made it a success for you is truly gratifying. Your compliments mean a lot to us. We look forward to welcoming you back in the future! Sincerely and Thank You, Dat Nguyen Marketing Manager Navada Beach Hotel
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levanphuong
icon-origin-TRAVELOKA
9.4
/10
Reviewed 7 week(s) ago
Hotel is conveniently located, clean beach, calm sea, very safe for swimming.
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1 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Guest, Thank you so much for taking the time to leave such a wonderful review! We are delighted to hear that you enjoyed your experience at Navada Beach Hotel. Our team goes above and beyond to ensure that each guest has a memorable experience, and knowing that we have made it a success for you is truly gratifying. Your compliments mean a lot to us. We look forward to welcoming you back in the future! Sincerely and Thank You, Dat Nguyen Marketing Manager Navada Beach Hotel
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nguyen t. t. h.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Great will be back next time
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2 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Guest, Thank you so much for taking the time to leave such a wonderful review! We are delighted to hear that you enjoyed your experience at Navada Beach Hotel. Our team goes above and beyond to ensure that each guest has a memorable experience, and knowing that we have made it a success for you is truly gratifying. Your compliments mean a lot to us. We look forward to welcoming you back in the future! Sincerely and Thank You, Dat Nguyen Marketing Manager Navada Beach Hotel
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Khoi L. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 12 week(s) ago
parking is a disaster. can park 3 cars. one car blocks the other and can't get out. waited almost an hour to get the car in and out. view is ok like any other sea view hotel. bed is harder than concrete. for this price, I promise never to come back.
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8 people find it helpful
Accommodation's Reply
26 May 2025
Dear Valued Guest, Thank you for choosing Navada Beach Hotel for your stay and for taking the time to review our hotel services. Your review is very important to us. It is our pleasure to serve you. However, we are very sorry to hear that you did not have the perfect experience as you expected and sincerely apologize for not satisfying your needs. Your satisfaction is the top goal of our team. We will convey your review to the management and we will and are trying to improve the quality of our services. We hope that we will have the opportunity to serve you better when you travel to the coastal city of Nha Trang. We look forward to serving you. Best regards and thanks, Dat Nguyen Marketing Manager
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Le Thi P. K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Friendly staff, flexible hours for guests, close to the beach from the hotel, right on the beautiful beach
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1 people find it helpful
Accommodation's Reply
26 May 2025
Dear Guest, Thank you so much for taking the time to leave such a wonderful review! We are delighted to hear that you enjoyed your experience at Navada Beach Hotel. Our team goes above and beyond to ensure that each guest has a memorable experience, and knowing that we have made it a success for you is truly gratifying. Your compliments mean a lot to us. We look forward to welcoming you back in the future! Sincerely and Thank You, Dat Nguyen Marketing Manager Navada Beach Hotel
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Nguyễn K. H.
icon-origin-TRAVELOKA
9.2
/10
Reviewed 14 week(s) ago
The hotel is located right on the beach front. Cross the street to the beach, very convenient. The staff is quite quick and enthusiastic. There is a welcome drink but only 6 glasses are brought for a group of 12 people. I reported it but it was not replenished. The hotel is clean. Good soundproofing. The room is quite nice, fully equipped. However, the bathroom is not completely covered, if you go as a couple it is fine but if you go with friends or family with small children it is very inconvenient. The breakfast buffet has all the basic dishes and is refilled continuously until the end of the hour. The food is quite delicious. The hotel has a swimming pool but the pool is quite small. If it is a bit crowded, there will be no place to swim. The biggest minus point is that the hotel does not have a parking space, you have to park your car elsewhere, every time you need to get your car is extremely time-consuming. There are also staff to take you to get your car but sometimes there is, sometimes there is not. In general, on a scale of 10, the hotel gets 9. Will consider it if I return to Nha Trang.
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2 people find it helpful
Accommodation's Reply
26 May 2025
Dear Guest, Thank you so much for taking the time to leave such a wonderful review! We are delighted to hear that you enjoyed your experience at Navada Beach Hotel. Our team goes above and beyond to ensure that each guest has a memorable experience, and knowing that we have made it a success for you is truly gratifying. Your compliments mean a lot to us. We look forward to welcoming you back in the future! Sincerely and Thank You, Dat Nguyen Marketing Manager Navada Beach Hotel
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Nguyễn K. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.2
/10
Reviewed 14 week(s) ago
The hotel is located right on the beach front. Cross the street to the beach, very convenient. The staff is quite quick and enthusiastic. There is a welcome drink but only 6 glasses are brought for a group of 12 people. I reported it but it was not replenished. The hotel is clean. Good soundproofing. The room is quite nice, fully equipped. However, the bathroom is not completely covered, if you go as a couple it is fine but if you go with friends or family with small children it is very inconvenient. The breakfast buffet has all the basic dishes and is refilled continuously until the end of the hour. The food is quite delicious. The hotel has a swimming pool but the pool is quite small. If it is a bit crowded, there will be no place to swim. The biggest minus point is that the hotel does not have a parking space, you have to park your car elsewhere, every time you need to get your car is extremely time-consuming. There are also staff to take you to get your car but sometimes there is, sometimes there is not. In general, on a scale of 10, the hotel gets 9. Will consider it if I return to Nha Trang.
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4 people find it helpful
Accommodation's Reply
26 May 2025
Dear Valued Guest, Thank you for choosing Navada Beach Hotel for your stay and for taking the time to rate our hotel services. Your review is very important to us. We are very happy to know that you had a good experience at our hotel and it is our honor to serve you. Your satisfaction is our top priority. We hope to serve you again when you travel to the coastal city of Nha Trang. Best regards and thanks, Dat Nguyen Marketing Manager
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N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The receptionist is super nice and enthusiastic! Next year if I have the chance, I will continue to book at Navada
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1 people find it helpful
Accommodation's Reply
26 May 2025
Dear Valued Guest, Thank you for choosing Navada Beach Hotel for your stay and for taking the time to rate our hotel services. Your review is very important to us. We are very happy to know that you had a good experience at our hotel and it is our honor to serve you. Your satisfaction is our top priority. We hope to serve you again when you travel to the coastal city of Nha Trang. Best regards and thanks, Dat Nguyen Marketing Manager
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TRAN T. H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
Friendly staff, the hotel has a beautiful view that always makes me so fascinated that I don't want to go out. The room is clean, the food is diverse. The staff is very enthusiastic, and let me leave my belongings after checking out. Highly recommend everyone💓
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4 people find it helpful
Accommodation's Reply
21 Apr 2025
Dear Valued Guest, Thank you for choosing and using Navada Beach Hotel and for taking the time to share your experience at the hotel. I am very pleased to hear that you are satisfied with the quality of service here and will directly send your compliments to the Navada team. Serving you and bringing satisfaction to you is the top goal of our team, and we are very proud and honored to read your compliments. We hope that you will give us the opportunity to serve you in the future. Once again, thank you for choosing Navada Beach Hotel. Best regards, Dat Nguyen Marketing Manager
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Dang H. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Worth the experience. Will come back again.
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3 people find it helpful
Accommodation's Reply
21 Apr 2025
Dear Valued Guest, Thank you for choosing and using Navada Beach Hotel and for taking the time to share your experience at the hotel. I am very pleased to hear that you are satisfied with the quality of service here and will directly send your compliments to the Navada team. Serving you and bringing satisfaction to you is the top goal of our team, and we are very proud and honored to read your compliments. We hope that you will give us the opportunity to serve you in the future. Once again, thank you for choosing Navada Beach Hotel. Best regards, Dat Nguyen Marketing Manager
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NGUYEN T. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The hotel is great. The sea view is super beautiful. I am very satisfied.
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2 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Guest, Thank you so much for taking the time to leave such a wonderful review! We are delighted to hear that you enjoyed your experience at Navada Beach Hotel. Our team goes above and beyond to ensure that each guest has a memorable experience, and knowing that we have made it a success for you is truly gratifying. Your compliments mean a lot to us. We look forward to welcoming you back in the future! Sincerely and Thank You, Dat Nguyen Marketing Manager Navada Beach Hotel
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T***ệ
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
My husband and I had a great experience at the hotel. The only thing was that parking was inconvenient, otherwise everything was fine.
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1 people find it helpful
Accommodation's Reply
18 Mar 2025
Dear Valued Guest, Thank you for choosing and using Navada Beach Hotel and for taking the time to share your experience at the hotel. I am very pleased to hear that you are satisfied with the quality of service here and will directly send your compliments to the Navada team. Serving you and bringing satisfaction to you is the top goal of our team, and we are very proud and honored to read your compliments. We hope that you will give us the opportunity to serve you in the future. Once again, thank you for choosing Navada Beach Hotel. Best regards, Dat Nguyen Marketing Manager
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D***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 23 week(s) ago
Friendly staff, beautiful view! Will come back with family!
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4 people find it helpful
Accommodation's Reply
18 Mar 2025
Dear Valued Guest, Thank you for choosing and using Navada Beach Hotel and for taking the time to share your experience at the hotel. I am very pleased to hear that you are satisfied with the quality of service here and will directly send your compliments to the Navada team. Serving you and bringing satisfaction to you is the top goal of our team, and we are very proud and honored to read your compliments. We hope that you will give us the opportunity to serve you in the future. Once again, thank you for choosing Navada Beach Hotel. Best regards, Dat Nguyen Marketing Manager
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L***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 24 week(s) ago
Dirty pillowcase, hair on the sofa
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2 people find it helpful
Accommodation's Reply
18 Mar 2025
Dear Valued Guest, Thank you for choosing Navada Beach Hotel for your stay and for taking the time to review our hotel services. Your review is very important to us. It is our pleasure to serve you. However, we are very sorry to hear that you did not have the perfect experience as you expected and sincerely apologize for not satisfying your needs. Your satisfaction is the top goal of our team. We will convey your review to the management and we will and are trying to improve the quality of our services. We hope that we will have the opportunity to serve you better when you travel to the coastal city of Nha Trang. We look forward to serving you. Best regards and thanks, Dat Nguyen Marketing Manager
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N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 34 week(s) ago
Very ok, convenient location, just cross the street to the beach, however the cleaning is not very satisfactory, the day before I washed my hair, the next day my hair was still in the drain. Good experience 😍🥰 Next time I come to Nha Trang, I will book again
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5 people find it helpful
Accommodation's Reply
24 Dec 2024
Dear Customer, Thank you for choosing and using Navada Beach Hotel's services and for taking your precious time to share your experience at the hotel. I am very pleased to hear that you are satisfied with the quality of service here and will directly pass on your compliments to the Navada team. Serving you and bringing satisfaction to you is the top goal of our team, and we are very proud and honored to read your compliments. We hope that you will give us the opportunity to serve you in the future. Once again, thank you for choosing Navada Beach Hotel. Best regards, Dat Nguyen Marketing Manager
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Number of reviews per page
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