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Overall Ratings & Reviews Senia Hotel Nha Trang

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Traveloka (387)

Other sources (4)

8.8

Very Good

From 387 reviews

Provided by travellers on

Cleanliness

9.0

Room Comfort

8.9

Meal

8.4

Location

8.6

Service and Facilites

8.8

People often mention about Senia Hotel Nha Trang

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Room Space (13)

Distance to City Center (11)

Staff Friendliness (11)

Bathroom (10)

Bedroom (9)

Surroundings (8)

Ambiance (7)

Variety (7)

In-house Restaurant (7)

Hotel Area (6)

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Traveller Reviews Senia Hotel Nha Trang

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Customer reviews

N***o

Staycation

10.0

/10

Reviewed 4 day(s) ago

The staff and receptionist are very nice and friendly.

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NGUYEN V. S.

Staycation

10.0

/10

Reviewed 1 week(s) ago

Very nice, clean, good facilities and very friendly staff.

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LAM V. S.

Staycation

8.2

/10

Reviewed 3 week(s) ago

Friendly and enthusiastic staff

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LAM V. S.

Staycation

8.2

/10

Reviewed 3 week(s) ago

Friendly and enthusiastic staff

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1 people find it helpful

LAM V. S.

Staycation

8.2

/10

Reviewed 3 week(s) ago

Friendly and enthusiastic staff

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L***M

Staycation

8.2

/10

Reviewed 3 week(s) ago

Friendly and enthusiastic staff

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Tiffany N.

8.5

/10

Reviewed 3 week(s) ago

I booked a room with no view, at first I was worried but when I got the room it was better than expected, the room had no view but the toilet had a sea view which was very chill, the breakfast was okay. Walking to the beach was also quite nice. The only regret is that it's a bit far from the center

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Vo Thi N. T.

8.8

/10

Reviewed 5 week(s) ago

I stayed for 3 days and 2 nights, motorbike rental for 150k/day, room was quite clean, staff was friendly. I stayed in a room with a city view, it was very chill. 8/10

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1 people find it helpful

Thii L. T.

9.7

/10

Reviewed 8 week(s) ago

everything is ok -1₫ is a big bed but the mattress is for 2 single beds so lying on it makes my back hurt a bit :(((

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3 people find it helpful

n***g

6.0

/10

Reviewed 8 week(s) ago

Booked a room with a view but got a room without a view, the room area was too small making it cramped.

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6 people find it helpful

1***g

6.5

/10

Reviewed 8 week(s) ago

The food is not diverse and after eating it is easy to get diarrhea or constipation.

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1 people find it helpful

T***A

9.7

/10

Reviewed 8 week(s) ago

Clean, new rooms. Enthusiastic staff. Food buffet is quite diverse. Near the beach but quite far from the center.

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Nhơm H. H.

Staycation

10.0

/10

Reviewed 10 week(s) ago

Cute, luxurious, cheap and has a great sea view. Enthusiastic and friendly staff, delicious breakfast buffet with a variety of dishes

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4 people find it helpful

P***n

Staycation

9.3

/10

Reviewed 12 week(s) ago

I stayed here for the second time and will definitely come back again. Everything was ok except for the breakfast buffet at the restaurant. The taste was okay but the dining experience was not good. The waiter hurriedly cleared the table when we had not finished eating yet, the food was still on the table and we were still eating right there.

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2 people find it helpful

T***n

6.5

/10

Reviewed 12 week(s) ago

The air conditioner doesn't work, the room is very hot, the refrigerator is not cold, the bathroom has poor drainage.

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5 people find it helpful

Liêm N.

10.0

/10

Reviewed 12 week(s) ago

My 3 days 2 nights experience here was wonderful. If I come back to NT, I will still visit the hotel again. Thank you very much.

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5 people find it helpful

G***t

6.5

/10

Reviewed 13 week(s) ago

The daily housekeeping staff usually cleans quite sloppily, the location is far from the center. Nice view, relatively affordable price

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1 people find it helpful

Huynh M. T.

9.4

/10

Reviewed 13 week(s) ago

Been here many times so found it very OK

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2 people find it helpful

Pham N. P. u.

10.0

/10

Reviewed 14 week(s) ago

The room is clean but a bit small, the view is beautiful. The staff is super cute, the food is delicious. I will come back hihi

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2 people find it helpful

K***u

Staycation

5.6

/10

Reviewed 16 week(s) ago

When booking, the room had a sea view but when checking in and looking at the bill, it had a mountain view. I don't know how travel does business but downgraded the room for the guest. The hotel did not support changing the room for the guest while I had taken a photo of the proof when booking. The hotel did not handle the problem but told the guest to contact travel to handle it themselves. I paid for a sea view but got a mountain view, but I couldn't get through to travel. THANH THUY, the hotel manager, handled the problem poorly. In addition, the receptionist and the room attendants were lovely.

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4 people find it helpful

Accommodation's Reply

19 May 2025

Warm greetings from Senia Hotel! First of all, the hotel would like to thank you for taking the time to share your experience staying at the hotel. We are sorry to hear that you have encountered some inconveniences during your stay. After reviewing the incident, the hotel would like to share more clearly as follows: From the moment we received your feedback, the hotel tried to support you as much as possible by checking your booking information, contacting the partner and sending a confirmation email. The partner also responded that you booked a Deluxe City View room - exactly as the information displayed on the voucher. The final step is to contact the partner Traveloka directly for further processing, however, since you cannot call the switchboard, the hotel has provided full contact information for Traveloka support so that you can work directly. We look forward to receiving your sympathy because the hotel has cooperated and supported to the maximum extent possible. Once again, thank you and hope to have the opportunity to welcome you back in the future for a better experience. Best regards!

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