The staff were friendly, but the security guard could be more approachable, and the breakfast buffet food needs more attention to taste.

Although close to the beach, the sea is mostly rocks and unsuitable for swimming. The pool water is also very cold. We booked a sea-view room through the app, but upon arrival, we received a standard room, which ruined our family's holiday. We are truly dissatisfied.

Everything was perfect, except the front yard was a bit difficult to access (too steep), the food wasn't good (personally, it was a bit bland and lacked flavor), and some of the utensils in the dining area were dirty, and the staff didn't maintain even the most basic hygiene.

The hotel is beautiful, the staff are friendly, and I was assisted with an early check-in at 11 am. I will definitely return.

The room was clean, the staff friendly, and the location convenient. I was very satisfied with my experience and will return next time.

Everything was good, but the downside was the lack of variety in the breakfast buffet. After walking around, I couldn't find anything that appealed to me. The sticky rice, stir-fried corn, and soup were all disappointing (no crab or quail eggs), and the stir-fried noodles weren't appealing either. They should improve the breakfast buffet menu.

We went with our family of four, the room was spacious with a large bed, plenty of room for the kids to play, a sunny balcony perfect for drying clothes, and a large swimming pool that was always cool. The buffet had a limited selection of dishes, but it was decent. There's a children's play area, but it seemed rarely open. The worst thing was the security guard's rude attitude.

The hotel is far from the center of Bai Truoc and Bai Sau beaches, but the rooms are okay. They are divided by floor. The swimming pool is small and the water is very cold. The breakfast menu is not very varied. The electric kettle smells bad; I don't know if room service noticed. Otherwise, it's fine.

Mermaid Seaside Hotel is almost our family's annual destination whenever we go to Vung Tau, and we have no complaints.

I booked my room at the last minute, and surprisingly, the hotel was great. Considering the price, I'll definitely come back. There's a breakfast buffet for all room types, and the food was decent – not outstanding, but okay. There's a swimming pool; I stayed two nights and swam 3-4 times because it was relaxing and had a great sea view. The fact that it's a bit far from the city center suits me well. The hotel has its own private beach, which is also great. It's close to several spiritual sites, and while the back beach is a bit further away, Tran Phu Street is quieter and more relaxing than the bustling city center, which I don't like 🥲. Overall, it's nice. However, there's no hand sanitizer, shampoo, or body wash; investing in those would make it a perfect 10.

My family just had a very satisfying vacation at Mermaid Seaside Hotel. The Deluxe Family room was spacious, spotless, and perfectly suited for a family with two young children. The staff were enthusiastic and provided excellent support. The amenities were complete, and the quiet atmosphere allowed the whole family to fully relax. A great value for a family vacation!

It's great, right next to Our Lady of Bai Dau, a little far from the city center and the towers, but that's okay. The breakfast buffet is also very good. The staff are friendly. There's ample parking. My whole family was very pleased. My only suggestion is that the glass above the pool is very foggy and dirty… The room is super spacious; our bed fits two adults and two small children perfectly.

Okay, the staff are friendly and enthusiastic.

Clean, beautiful, friendly staff

The room is spacious and clean. Fully equipped. The only thing is that the shower water has no hot water, very cold. I have booked a room here for about 4 times. Compared to the segment, it is the best.

Spacious room, good service. Rooftop view on 3rd floor. Superior seaside room. Average breakfast.

Near the beach, quiet, clean but far from entertainment area, not convenient for eating and drinking

Enthusiastic staff, good customer support, clean rooms, fully equipped, the hotel has a swimming pool with a ceiling so it's cool and not afraid of the sun, there is a playroom for children, the beach opposite the hotel is okay for a temporary swim, there are many cafes near the hotel with beautiful views, this is my second time here. However, the food is not very diverse, people with picky eaters probably won't come back, my family is relatively easy to eat and eats little so breakfast is not too important, having a place for children to play is enough

Maybe because the day I booked was crowded, when I checked in, my room had a very unpleasant damp smell. I had to open the door for a while for it to go away.

Reasonable price, close to the beach, children's play area