we got booked in their second building, which is a bit of a walk because there is no vehicles allowed in that area (unpleasant with suitcases). The experience felt more like an apartment style accommodation vs a hotel stay. Location was close to a lot of major sites. However it does get very loud on the street. Air conditioning worked great.

All the staff were extremely helpful!! Everyone was nice and the room was kept clean. The breakfast was really good with several choices but kind of expensive if you don’t pay in advance. Would 100% recommend and stay again

The staff was amazing. They recommended the best restaurants, got us in early and helped with the luggage. 10 out of 10 for sure!

Location was amazing. They were remodeling so I am assuming it will be beautiful when done

Yes really nice and clean

Excellent Breakfast every morning. Courteous and Professional Staff. Had many issues with wifi signal, weak unresponsive, to my cell and room tv, it was finally fixed ,the day before checking out . Air Conditioner, won't cool to a comfortable level, during the day and night, needs to be upgraded ,to a higher capacity cooling capacity. Both issues were reported to staff and they tried their best, but issues persists, wifi was corrected by the end of our stay.

Had an amazing stay in the Junior Suite. The hotel is in the perfect place to do all the sightseeing. The trevi and Spanish steps being round the corner and the pantheon and piazza navona are no more than a ten minute walk away, a walk to the Colosseum was 20mins.

Excellent hotel and stay, do not read the negative reviews here they are obviously disgruntled people who probably didn’t read things properly, amazing hotel and location with amazing rooms. Will be visiting again!

Excellent cleaning staff. Hotel & rooms always cleaned to a high standard. Air conditioning functioning well. Bar was small & well presented but very pricey. We preferred to go out to a local bar as we could sit outside.

this hotel is very good location wise, you have the trevi fountain there, the colosseum, spanish steps and are local to everything else. however, unfortunately we had very bad experiences with staff with two occasions where random men walked into my room as i’m getting ready for the day WITHOUT knocking ( which made me feel unsafe as well as my belongings with staff being able to walk in whenever they felt like it even with the do not disturb on). i did inform the lobby and they seemed to rub off our concerns and requesting no one to come into our room anymore. also, we work on the go so wifi is very crucial which is why when booking we make sure that the hotel offers wifi. when checking into out 4th floor the wifi in our room was not working, we had to call the front desk multiple and multiple times for them to either fix it or move us rooms in which they eventually switched us rooms after the 3rd day of us requesting for the wifi to be fixed. the rooms were cleaned but just many issues that caused us to be uncomfortable throughout the trip.

Lovely hotel and central for sightseeing. Nice big room which was well maintained. A good choice for breakfast to start of the day. Staff were very pleasant and helpful. I would definitely recommend.

Awesome Stay, the gentleman at the bar every evening was a A Plus 🙏

It’s very basic, economy everything. Starting from furnitures and worn carpets snd not comfortable beds to not fresh greens on very basic breakfast. It’s not 4 stars. It has to be 2 or maximum 3. Low standards of the furniture and furnitures. Location and staff/team work is good, thecrest is cheap snd on the level of 2 stars.

Hotel is outdated Elevator takes forever to come in and goes noise above the room people running up and down pillows have stains on the inside of them. Shower shelf is broken. Shower handle broken.

We had several requests for things to make our visit even more comfortable. Each time the response was timely and perfect.

Great location, rooms size very adequate, lovely staff, clean hotel overall. Fridge in room, toiletries, coffee station topped up daily. Shower a bit small, awkward to move about/wash hair. Bed not super comfortable, but have regular back issues, so could just be me. Enjoyed the stay overall!

bl

Was not told had to pay local tax in cash. Air conditioner not working. Had repair done with no success only to be told that the hotel couldn’t turn on until April. Breakfast was good. Location good.

We had a lovely stay at this hotel celebrating our 25 wedding anniversary. The hotel is situated close to the Spanish steps and shopping area. The rooms are decorated to a high specification with everything you would need and spotless. The breakfast has a selection of hot & cold options. The bar is very nice but not busy, located on the first floor with view onto the street, it’s perfect for a pre dinner drinks or after dinner drinks, and the bar man was a lovely guy. All of the reception staff were lovely and very helpful. A special thanks to Ferando, who retrieved our lost bag from outside the hotel. Thank you so much!

Staff was very friendly and helpful. Breakfast was hot and had a lot of options. Only complaint was the street noise at night, especially on the weekend, but the location was perfect. Would stay here again