Overall Ratings & Reviews The Otis Hotel Austin, Autograph Collection

The staff went out of their way to help and assist us and made our stay a great one! Dawn, Sam, and Mario were amazing!

When I scheduled the stay, I was offered an option to prepay for breakfast. This seemed convenient so i chose to do so. However when we arrived at the hotel to check in at 9:30 at night, we were handed a voucher to ise for room service and told that it had to be used in the next 30 minutes as the kitchen was closing. I informed them that I purchased the prepaid breakfast and was told that it could not be ised on the day of checkout. So for a 1 night stay, i was robbed of my prepaid breakfast. I will be requesting a refund. Aside from that the hotel was nice. But I feel like they scammed me so I will not be returning.

Fantastic stay at The Otis. Such an ideal location in downtown right by the university campus. The rooftop bar has quite a view and delicious cocktails. The restaurant at the hotel - Acre 41 - is a must visit. All of the dishes ordered by our party were excellent. We booked a King room with a view, which is recommended. Very comfortable bed and great shower. The staff is also very friendly and helpful.

Room didn't have a refrigerator, Otherwise, it was perfec, .

The record player/records available

They need to clean the pool area better looks old and dirty . The water it self looks dirty too .

They tacked on a resort fee at the time of check in, which was not disclosed beforehand.

Great atmosphere and staff!

Pool not kid friendly. Locals that weren’t staying at the property were allowed in - smoking, cussing, yelled at my 13yo for accidentally splashing.

Awesome place

Loved the room, enjoyed playing the vinyl on the record player and had excellent service with very friendly staff! Also loved the pool on the rooftop-enjoyed the wonderful view and great vibes for our sunset cocktails and light bites! excellent Ahi tuna tostadas.We will return!

Great location and ambiance

The hotel was lovely - all the employees were friendly (even offered free donuts that were still warm!) and the hotel was clean. The highlight was how comfortable the room was from the linens, the pillows, the mattress, the blackout curtains, to the steady ac. It was the the best night of sleep I’ve had in a hotel. I would go back just for the good sleep.

Enjoyed stay there.

Nice

easy to get around campus

The staff at the hotel is amazing! Everything is so friendly and helpful. The rooftop lounge and pool has the best view of Austin!

Very funky hotel with a wondeful pool. It should be outlined that it is in the university area, not in downtown.

Trent (front desk) was very professional and accommodating!

Very nice property located in West Campus