Overall Ratings & Reviews Courtyard by Marriott Charleston-North Charleston

My bed was lumpy. Light fixtures hanging from the wall and the elevators were not working.

Ok

Our stay was such a relaxing one in a very clean and updated hotel. Staff were very committed to our stay. Lack of mid day meal was unexpected.

The hotel was clean and decent for the price, but we got in late and when we asked for extra towels (we barely had any in the room and we had 3 people) we were told that we couldn’t get any because the closet was ‘locked’. There was also no baggage cards for the next morning when we checked out because they said that they could not locate them, which was really inconvenient and odd. Also, the hotel is pretty noisy. Every time a door closes on another floor you hear it and it slams into your room.

They ran out of clean towels. My family and I had to go to the store to purchase towels. We will not be back.

The location is terrible. Was warned not to go off property far after dark and frankly, the area seemed to be in such bad shape, our ride share drivers told us to make sure the cars were locked, as did hotel staff and there was nothing visible. Break in are common form what i understand and the area itself is run down, empty malls and shopping plazas and just a general unsafe feel.

It's a nice clean place to stay.

The property and the facilities were well-maintained and the staff was friendly, but we were very disappointed because the bar and restaurant that were advertised. We’re not open and the Starbucks was mediocre and did not have many things on the menu.

Friendly staff, very clean rooms and easy access to many restaurants.

No business center was definitely a change for courtyard. Staff was never friendly upon arrival. Showers had black mold and kept leaking all night.

Property was like brand new.

The room was set up very smartly, with a desk, movable TV mount, and large couch. I also really enjoyed the shower. Overall, I enjoyed my stay here and would stay again if I were in the area.

All good

The fire pit has been unusable for awhile it took away from the outside seating area! I came because of the fire pit as I like to enjoy the night outside area plus it was advertised online with a beautiful alluring picture…. I was disappointed

Great price point was perfect !

Very friendly and helpful staff!!

Stay was just fine.No problems.

Someone else’s hair was on the floor and on the towel in the room. When we asked for another set of towels, we were told there were none available as they were being washed! Anyone was able to just walk into the hotel and get on the elevator( a very suspicious person did just that). I felt very unsafe. The room was in need of renovation.. the curtain had a rod missing making it difficult to close the curtain. The toilet seat was so flimsy that half of it would slide off of the toilet when you sat on it. There was a stray dog that was walking around the front and back of the hotel( I was afraid to get into my rental car for fear that the dog would attack)

Helpful staff, clean rooms

The hotel is fine I didn’t like that the didn’t clean my room I have to ask for towels the lady army front desk very grumpy I say thank you she didn’t answer the breakfast the first day was nice eggs , bacon and cappuccino second day another lady tell me is only two choices burrito and sandwich over cook not good coffee was only good