K***a

8.8

/10

Reviewed 1 week(s) ago

Clean room, found a small cockroach in the cupboard, good service, but a hassle, drinking water has to be filled from an outside dispenser.

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SY

Sri Y. L.

Staycation

9.7

/10

Reviewed 4 week(s) ago

Good hotel, just the drink area shelf is not very clean, the bed is not very clean.

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IS

Indah S. A. P.

Staycation

10.0

/10

Reviewed 16 week(s) ago

I've been a regular staycationer. It's so much fun, and the pool is so clean.

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Karuna M.

Business

8.5

/10

Reviewed 16 week(s) ago

i bought previledge room, with very high rate, because its already late night.. when we arrived at the room, it was standard room given by the reception staff. but nevermind. Maybe the officer thought I didn't know... whereas I have often stayed in privileged rooms before, both on the corridor side and or the right side of the elevator.

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+3

2 people find it helpful

A***i

Leisure

9.1

/10

Reviewed 18 week(s) ago

The family room was spacious, clean, and comfortable. There were soft drinks in the refrigerator. The swimming pool was also clean and quite spacious. Our family enjoyed our stay here.

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W***y

Business

8.4

/10

Reviewed 18 week(s) ago

So far everything is ok, only the breakfast menu for a hotel at Mercure's level should be more varied.

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W***i

Staycation

6.9

/10

Reviewed 21 week(s) ago

Check in time is too long, waiting until the evening even though I brought small children and babies

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2 people find it helpful

A***d

Staycation

10.0

/10

Reviewed 26 week(s) ago

clean, comfortable rooms, delicious food, recommended

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1 people find it helpful

Accommodation's Reply

02 Dec 2025

Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

A***d

Business

10.0

/10

Reviewed 27 week(s) ago

Friendly service, clean rooms and delicious food... Recommended

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Accommodation's Reply

02 Dec 2025

Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

A***d

10.0

/10

Reviewed 27 week(s) ago

Recommended... Clean rooms, delicious food, good service.

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Accommodation's Reply

02 Dec 2025

Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

R***n

8.5

/10

Reviewed 31 week(s) ago

Good service, clean rooms, good gym and swimming pool facilities, and very close to the old town.

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1 people find it helpful

Accommodation's Reply

02 Dec 2025

Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

NW

Nanditya W.

Leisure

10.0

/10

Reviewed 37 week(s) ago

Fast check-in process. Comfortable room. Good breakfast. Close access to Old Town, within walking distance

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Accommodation's Reply

02 Dec 2025

Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

Y***y

Leisure

9.7

/10

Reviewed 43 week(s) ago

First experience staying at this hotel, the location is close to the old town, walkable, breakfast is delicious, check-in & checkout is fast, clean, comfortable.

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1 people find it helpful

Accommodation's Reply

02 Dec 2025

Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

DA

Dicky A. S.

10.0

/10

Reviewed 48 week(s) ago

The service is very satisfying.

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Accommodation's Reply

02 Dec 2025

Dear Dicky A. S., We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

m***a

Staycation

9.4

/10

Reviewed 55 week(s) ago

clean, friendly staff, close to old town, close to Ancol

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1 people find it helpful

Accommodation's Reply

02 May 2025

Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

R***a

10.0

/10

Reviewed 55 week(s) ago

The hotel is highly recommended for those who want to go to the old city, access to the old city tour is easy and there is a shuttle too. The hotel atmosphere is comfortable & clean, the receptionist is friendly and helpful especially with Ms. Tina, helped to be able to check in early and upgrade the room.. Overall very satisfied and will come back here if traveling to the old city

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1 people find it helpful

Accommodation's Reply

02 May 2025

Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

Y***a

8.5

/10

Reviewed 64 week(s) ago

2nd experience staying here. big and clean room and friendly staff. there is another concert at JIS will try to stay here again because access home by gojek is easier😀

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3 people find it helpful

Accommodation's Reply

02 Dec 2025

Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

RK

Retika K.

Leisure

9.3

/10

Reviewed 65 week(s) ago

Hotel with old building that has been modified, unique and beautiful, unfortunately the surrounding area is still dirty. Hopefully the government will also immediately renovate the old building so that it is beautiful

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Accommodation's Reply

02 Dec 2025

Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

VK

Virra K. N. A.

Staycation

10.0

/10

Reviewed 67 week(s) ago

Was wonderful stay, got upgraded to privilege room

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Accommodation's Reply

02 Dec 2025

Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Jakarta Batavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andri Front Office Manager

Mercure Jakarta Batavia

Overall Ratings & Reviews Mercure Jakarta Batavia

8.6

8.6

8.0

8.6

8.4

Traveller Reviews Mercure Jakarta Batavia