Overall Ratings & Reviews Petra Sella Hotel

I was disappointed with the quality of the room given the price. The room was small. The breakfast was tasteless. The staff was friendly.

Staff were excellent and facilities were nice, but right off the main road with a significant amount of traffic noise all night. Room was located in a separate building across the main road. Street parking only.

We were looking for an affordable stay near Petra and this one did the job. Bed was comfortable and the front desk people were extremely helpful in organizing activities. My only complaint is that the shower and bathroom area were smaller than expected. A good option for your stay in Petra.

This is not a 4 star hotel at all . It’s more of a 2 or 3 star max . The pictures shown on the site does not reflect the reality of the place . You can hear everything that is going on on the room next door , the TV is side ways from the bad. The shower caulking and tile is all black with mold

They forgot tomgive me a remote for the A

We stayed at this property for our recent holiday, the staff is poorly behaved and wouldn't leave any opportunity to rip you off your money. limited and poor quality breakfast and rooms are tiny as well. Plug points do not work , notea or cooffee in rooms, they provide 2 little cups of water as opposed to standard 500 ml water bottles in other hotels. and above that staff is unfriendly too which is disappointing given they are in hospitality industry, will not recommend.

the hot water has a schedule after 10pm no longer there and at 4:30am they turn it on again, the strangest thing I have seen in a hotel

The Hotel is in old condition, bathroom toilets can't fit a person in it due to its lack of space and design, old furniture, Air conditioning is in a wall unit, overall should be considered a motel 3 stars, not 4, definitely a rip off for the price I paid

Petra Sella is a great place to stay when visiting Petra. The staff were friendly and I had a great view of the city. Only downside is that WiFi didn’t work in the room.

Pretty good hotel, nice views from the room, friendly staff, about 10 minutes drive to Petra visitor centre. Good restaurant on the other side of the road. For Petra this is pretty good value for money.

We feel like this is more like a 2 stars or max 3 stars hotel instead of 4. It is an old style building with few pieces of new furnitures. We stayed there for two nights. The staffs were very nice and friendly. We even got our room upgraded as we’re on our honeymoon. The problem with the top floor panoramic room is that the windows can’t be closed completely. It was very windy and we could hear all the noise from outside. It also took hours for the heater to really warm up the room. Overall the room gave us an impression that it’s not very clean due to the stains on the bed linens and the condition of the bathroom. The breakfast was so and so, far from what you see in their photos. Dinner buffet was not good as the food was not fresh, a la carte was not too bad.

Customer service was ve rye y rude! Reserved a double bed and i was giving one king bed for 3 . Next day my husband was asked i a sick way where did he sleep because he was two female companions, wife and daughter 😡 Towels were disgusting and only extremely hot water from the shower. Never again

A nice clean hotel with a great view. The staff were very friendly and helpful. They made us feel at home.

After a long day of hiking I arranged a massage at the hotels spa facility (they called it a Turkish Bath) for my wife through the hotel manager. This is a recount from wife of what happened: We ordered a Turkish bath and the hotel staff asked if it was ok if it was a man. We didn't realize exactly what happens in a Turkish bath so I "said not a problem", as I have had lots of male masseuses in the USA and it was always very appropriate. However for this Turkish bath you go across the street and you are all alone with one man. During my bath I tried to keep putting the wet sheet to cover my private parts but I kept ending up completely naked. My breasts were rubbed and nipples pinched. My legs were spread and my inner thighs rubbed.The man asked if it was ok and I said "yes, but I am very uncomfortable and it is strange" to him. He told me "just relax and it is only work" for him. I also was positioned facing the wall standing up naked and massaged from behind. At the time I thought it was normal for an Arab turkish bath and even tipped the guy, but later I felt very uncomfortable and violated. After the next few days I started getting more upset and I am mad at myself for not stopping him because it was very inappropriate and sexual.

Clean facilities, decent accommodation. Only drawback is that the hotel is quite a distance from Petra.

The Hotel was in a reasonable location from the Petra visitor centre and close to restaurants. The hotel condition was average with some old furniture and facilities (the elevator railing was broken, rooms had basic bedding material). The bathroom was small, but functional. The shower was dirty and had not had a problem scrub to remove built up grime and mould. The hotel is on a highway (slow speed) and the rooms did not protect from the loud noise of the road traffic. The rooms on the fourth floor did have wonderful views over Petra which was a saving attribute, good air conditioning and a new television.

Perfect location and helpful, friendly staff. Rooms are clean and amenities are all as advertised. Water was not hot at all, however, and WiFi broke down halfway through our 2-night stay and never went back up.

Friendly service, clean and nice rooms, good breakfast

The property was in very close proximity to the Petra archeological site and a great starting point to explore Wadi Musa. The hotel staff and the manager Naheth was very helpful, they went out of their way to accommodate their guests. My room exceeded my expectations and the bed was beyond comfortable.

This is a nice hotel. The Staff is very good and helpful. Due to a flight delay I checked in at 1 am and they didn't have any problem at all with that. I highly recommend this hotel!