The owners and staff are friendly, very helpful and honest. Helps look after the owner's leftover items, such as my friend's headset that I finally picked up the day after staying overnight. However, room cleanliness is a little less attention. at first glance it's okay / clean, but small details remain. broken shower hanger, bathroom drainage still had hair (maybe from previous users), dull mattress and small insects on the mattress (even though it was dead), the window almost fell off when opened, was greeted by cockroaches when it came, sink water was dead, there were no toiletries (toothbrush, etc.).