Worst hotel I have ever stayed at.  They moved my room 3x because they could not get a key to work.  They were not able to provide me with a key to my room for my 2 day stay!!  Yes, that is correct NO KEY PROVIDED.  There was no phone in the room and service on my cell was poor, so I had to physically go to the front desk 4x to keep requesting a KEY.  I never received one. There was no manager to speak to.  My TV didn't work and parking, which I confirmed prior to checking in, was unavailable.  When I requested my monies back, both the hotel and hotels.com refused.  What a disappointment.  I have been a loyal customer for 6 years.  I won't use hotels.com ever again.  DO NOT BOOK HERE