Overall Ratings & Reviews The Inn Hotel, Ascend Hotel Collection

Up scale, clean.

Loved the decor!! Nice and professional staff. Quiet

I made the reservation with breakfast, paid higher price for it. But the front desk staff told me they cancelled the free breakfast several weeks ago.

Room was comfortable. The only issue I had was there was a strange thumping noise through out the night. Sounded like wind blowing something around outside my window.

Easy check-in. Friendly, helpful staff. Nice location. Large room.

Friendly staff and clean facilities. Disappointed that the restaurant is in transition. Mainly because I was looking forward to their French fries I’ve had during previous stays.

Excellent

Elegant and classy describes The Inn. What a wonderful place to stay!

Love the hotel decor! Did not feel like we were in Iowa. The pool area was a great place to relax.

Check in process. I understand not getting into a room before 4:00 but I should be able to check in before 4:00. Although I was there before 4:00 and sitting in the lobby, a line started to form at 4:00. I got in line, checked in, went up to the room, unpacked and went downstairs to go out. There was a line out the door waiting to check in. Only one person checking in guests.

did not like the policy of not checking in until 4 breakfast in the morning is a joke we love staying there but those 2 items are really bad

The front door parking is a very nice touch. The pool is very small but the lake is in their backyard.

It has 9-9 pool hrs so no early or late swimming but with 2 strokes you are across the pool anyway. The room was dark green and black with poor lighting in the main room and bathroom. The breakfast was “Get and go” meaning bottled juice and individually packaged muffins and rolls. There were apples one day and bananas another if you got there before 8 or so and no decaf coffee or hot water but no tea or cocoa anyway. There was no place at all to sit so you had to take it to your room. There is no fitness room. It is close to Arnold’s Park to walk. We would not stay there again. It is not on the water either.

Beautiful area, great hotel and close to everything fun!

Need better lighting in the rooms and bathroom. Otherwise all was fine.

Great place and location is perfect.

Nice spot close to the Park

Awesome place

The property was in a great location, easy walking distance to a lot of fun places! Ian went above and beyond helping our family. In general the whole staff was very good!

The decor.