Not worthy of being called a hotel. There are no tissues, no slippers, and the drinking water is unhygienic because they give you a plastic kettle, even though they also provide cheap bottled drinks. There is no water heater, and there is no coffee or tea. Stayed 4 days and 4 nights, the room was not cleaned. You have to ask for a change of towels before you get them. The hotel is dirty, with towels and doormats hanging on the railings of the double-decker rooms. There are too many bad things about this hotel. It's not the staff's fault, as they are friendly, but the owner's lack of commitment to managing the hotel.

No hot shower. Small blanket that can barely fit one person. Wi-Fi frequently had internet disruptions and was slow.

The room was clean, spacious, and fragrant. Towels, soap, and mineral water were provided. The receptionist was friendly, kind, and patient. Easy access to everything. There are plenty of food stalls in front of the hotel.

The room was extremely hot. The AC wasn't cooling at all. The room didn't match the picture. I checked in at almost 11:30 PM. At 12:34 AM, I wanted to leave because it was so hot and making it difficult to sleep.

The hotel staff is friendly and nice, good at showing the way to the room.

Perfect for those seeking a modern atmosphere in the city center. While some superior rooms are modest in size, this hotel offers star-level comforts, including Smart TVs and a 24-hour fitness center.

The hotel staff is nice, it's easy on the pocket, and the place is also quite good.

The location is good, parking is decent, and most importantly, the room and bed are clean. The floor is okay.

It's not bad, but sorry, my husband isn't very comfortable.

The service was excellent. I booked a room for my parents to rest from 10 a.m. to 5 p.m. due to the long journey from Pekanbaru. When I wanted to check in, my parents asked for permission to check in before 1 p.m., and thank God, they were allowed. The bathroom cleanliness needs to be improved.

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There is a free airport transfer every hour. Get a room on the 1st floor.

The hotel is very bad, dirty and scary

The room is not good, the door is hard to open, dirty and scary.

Everything is great especially in terms of service and facilities, but what needs to be fixed a little and just an additional suggestion, for TV broadcasts please increase so that it is more satisfying to watch in the room. Thank you....

Hotel staff is good, hotel is comfortable, safe and clean

Hotel staff is good, hotel is comfortable, safe and clean

Nice staff, cheap hotel, fresh and clean

TV in the room is not working, customer complained but was told to go back and forth 3 times to the receptionist and in the end it was not resolved. The service is very unfriendly, the staff was busy playing games when the customer complained

Small but clean, staff is friendly too