Alfi S.

10.0

/10

Reviewed 3 week(s) ago

Nice, comfortable. Breakfast is varied ⭐

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1 people find it helpful

Accommodation's Reply

27 Aug 2026

Dear Valued Guest, Thank you for staying with us during your trip to Malaysia. We have taken note of your comments and please be assured that the issue highlighted has been looked into and rectified. We sincerely hope that you would accord us another opportunity to be of service to you again in the near future. Thank you. J-Hotel By Dorsett, Kindly Regards, Norly Kunyai Front Office Manager

T***a

Leisure

8.4

/10

Reviewed 3 week(s) ago

The location is quite strategic, the room is clean, but not soundproof. I stayed on the third floor, and I could hear noise from the other room next door, especially the sound of the faucet running, making it difficult to sleep soundly. Please help me improve my comfort, as the room rates aren't cheap for this type of hotel.

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4 people find it helpful

Accommodation's Reply

24 Aug 2026

Dear Valued Guest, Thank you for your commendation on our colleagues’ service and for your wonderful review. We are certainly look forward for your next visit to the hotel soon. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager

gita i.

Business

9.4

/10

Reviewed 5 week(s) ago

The service was very impressive. The pavilion is relatively close, a 15-minute walk. There are plenty of eateries around the hotel. Breakfast is varied, but always includes nasi lemak. I'd definitely stay here again.

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Accommodation's Reply

13 Aug 2026

Dear Valued Guest, Thank you for choosing to stay with us. We are glad that you have enjoyed our facilities. We look forward to welcoming you back to the hotel soon. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager

M***a

Leisure

9.4

/10

Reviewed 5 week(s) ago

The lady (I forgot to check her name) at the reception was very courteous, friendly, and helpful. This hotel is within walking distance to TRX and Pavilion, very convenient. The security staff on the evening shift during our stay on August 27th was helpful and went beyond his job scope by helping us change our linen (the housekeeping staff had left for the day).

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Accommodation's Reply

10 Aug 2026

Verified Traveler

Staycation

6.9

/10

Reviewed 5 week(s) ago

Soundproofing is really a concern here. I can hear people closing the door (as if closing my own door) and while the next room is taking a shower. The hotel is a bit old, but location-wise is not bad as it's within walking distance to a few famous eateries.

1 people find it helpful

Accommodation's Reply

12 Aug 2026

Dear Valued Guest, Thank you for staying with us and for your review of our hotel. We have also taken note of your comments regarding your stay experience and certainly look forward to welcoming you and your family back to the hotel again in the near future. Thank you. J-Hotel By Dorsett, Kindly Regards, Norly Kunyai Front Office Manager

L***y

Leisure

9.7

/10

Reviewed 5 week(s) ago

If you are looking for a quiet and comfortable hotel near Bukit Bintang area, you should try this hotel.

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Accommodation's Reply

07 Aug 2026

Dear Valued Guest, Foremost, thank you very much for staying with us and greater thanks for your glowing praises on our service. It's wonderful that you enjoyed all aspects of your stay and your feedback will deeply motivate staff to the highest level. We look forward to the pleasure of welcoming you back for yet another amazing stay at J-Hotel By Dorsett, Kindly Regards, Norly Kunyai Front Office Manager

P***a

9.4

/10

Reviewed 6 week(s) ago

Good location, parking space available near the hotel.

1 people find it helpful

Accommodation's Reply

05 Aug 2026

Dear Valued Guest, Thank you for your lovely review. We certainly look forward to welcoming you back for another memorable stay in our hotel soon. Thank you. J-Hotel By Dorsett, Kindly Regards, Norly Kunyai Front Office Manager

lester w. c. w.

Staycation

9.4

/10

Reviewed 6 week(s) ago

The staff are friendly and helpful. Requested additional towels and pillows at no extra charge, unlike some other hotels. Also flexible check-out time. Good location, close to Bukit Bintang and TRX mall. The room is a bit small, but the room design is really pretty. Free-flow drinking water instead of bottled water is my favorite. Highly recommend and would come back again.

1 people find it helpful

Accommodation's Reply

04 Aug 2026

Dear Valued Guest, Foremost, thank you very much for staying with us and greater thanks for your glowing praises on our service. It’s wonderful that you enjoyed all aspects of your stay and your feedback will deeply motivate staff to the highest level. We look forward to the pleasure of welcoming you back for yet another amazing stay at J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager

Dimas P.

Leisure

9.7

/10

Reviewed 7 week(s) ago

The hotel staff was friendly and helpful. The breakfast was delicious, but the menu wasn't extensive. The rooms were clean, and the bathrooms were also clean, with bidets. The location is convenient to Pavilion Bukit Bintang, the Monorail, and the MRT stations.

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1 people find it helpful

Accommodation's Reply

28 Jul 2026

Nguyen N. K. L.

9.3

/10

Reviewed 8 week(s) ago

Located in the city center, about a 5-minute walk from TRX. The staff and receptionists were polite. The only issues were that the room smelled strongly of sewage and had poor soundproofing.

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1 people find it helpful

Accommodation's Reply

21 Jul 2026

Dear Valued Guest, Glad to hear your choice of us has been spot-on and it had been an enjoyable staycation. We are so appreciative of your recommendation to all. To have so positive mentioned is indeed a blessing for us with our family member particularly all the more gratified by your lovely words for them. We love for you to return to enjoy more J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager

J***a

8.2

/10

Reviewed 8 week(s) ago

The room and beds are clean. Some parts of the bathroom grouts are brownish yellow. The shower gel is watery and one of the towels is raggedy, but it can easily be asked to be changed. The location is a bit of a walk, but still okay. The walls are thin; you can hear people even clicking the light switch, closing doors, and talking.

1 people find it helpful

Accommodation's Reply

21 Jul 2026

Rudy S.

Business

10.0

/10

Reviewed 8 week(s) ago

This place is highly recommended, it's close to everywhere.

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1 people find it helpful

Accommodation's Reply

19 Jul 2026

Rudy S.

Medical

10.0

/10

Reviewed 8 week(s) ago

Nice and clean, and in the city.

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1 people find it helpful

Accommodation's Reply

19 Jul 2026

I***e

Leisure

8.2

/10

Reviewed 8 week(s) ago

Nice, clean. 10-minute walk to Pavilion.

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Accommodation's Reply

19 Jul 2026

S***y

8.8

/10

Reviewed 8 week(s) ago

The staff are very helpful, all friendly.

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Accommodation's Reply

20 Jul 2026

Dear Valued Guest, Many thanks for posting this fabulous review of our hotel. We are happy to know you have had an enjoyable stay with our team being equally thrilled by your feedback of the warm hospitality experienced. We look forward to being of service to you again in the near future. Thank you. J-Hotel By Dorsett, Kindly Regards, Yung Lim Hotel Manager

lola w.

Transit

8.8

/10

Reviewed 9 week(s) ago

I only stayed here for one night. While the room wasn't particularly large, it was clean and comfortable. It's also within walking distance to the city center, making it very close.

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1 people find it helpful

Accommodation's Reply

14 Jul 2026

Rowney L. N. h.

Medical

9.4

/10

Reviewed 9 week(s) ago

My regular place to stay in Kuala Lumpur Bukit Bintang area. Walking distance to TRX, Pavilion, and Bukit Bintang. The main advantage is the price, which is affordable, ranging from RM120 to RM180 depending on your arrival date.

1 people find it helpful

Accommodation's Reply

09 Jul 2026

M***a

9.4

/10

Reviewed 10 week(s) ago

The hotel is very comfortable and clean, the staff are friendly, and it's located in the city center. I highly recommend this hotel.

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1 people find it helpful

Accommodation's Reply

08 Jul 2026

y***a

Leisure

9.4

/10

Reviewed 10 week(s) ago

Clean hotel, nice view, good service.

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1 people find it helpful

Accommodation's Reply

07 Jul 2026

Dear Valued Guest, Receive wonderful guest commendations always feel amazing and humbled to hear your appreciation for their contribution, such encouraging compliments will for sure spur them to give their best always. Their exemplary level of service will be celebrated for sure. We value your support and hope to see you back soon. Thank you. J-Hotel By Dorsett, Kindly Regards, Norly Kunyai Front Office Manager

S***a

Leisure

8.8

/10

Reviewed 10 week(s) ago

The hotel staff was quite responsive and friendly. There was a welcome drink and a tasty and varied breakfast. The location is a bit dark, though, and requires a bit of walking, as it's about 800 meters from the MRT. The hotel's ambiance is fine, but it's not soundproof, and noise from outside and the hallway is quite noticeable.

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1 people find it helpful

Accommodation's Reply

09 Jul 2026

J-Hotel by Dorsett

Overall Ratings & Reviews J-Hotel by Dorsett

9.1

9.0

8.7

9.1

9.1

Traveller Reviews J-Hotel by Dorsett