8.5
Very Good
From 443 reviews
Provided by travellers on
Cleanliness

8.8

Room Comfort

8.5

Meal

8.2

Location

8.6

Service and Facilites

8.6

People often mention about Cozy Stay Kupang
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Bedroom (8)
Bathroom (7)
Hotel Area (7)
Distance to City Center (6)
Staff Friendliness (5)
Wifi (5)
Check-in/out Time (5)
Ambiance (5)
Accessibility (4)
Room Space (4)
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Traveller Reviews Cozy Stay Kupang

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40
Customer reviews
K***a
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8.5
/10
Reviewed 3 week(s) ago
Value for money! The bed and bathroom are clean, which is great for this price.
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A***d
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Staycation
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8.6
/10
Reviewed 5 week(s) ago
Nice and comfortable… Calm atmosphere.
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D***s
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Transit
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9.4
/10
Reviewed 22 week(s) ago
It's quite comfortable here, the bed is clean, the staff is friendly
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1 people find it helpful
i***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
strategic location close to city center
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1 people find it helpful
W***y
icon-origin-TRAVELOKA
9.1
/10
Reviewed 24 week(s) ago
Friendly staff. Clean room. Strategic location. Only the sound when other rooms open and close the door is very loud. The bed also makes a little noise
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1 people find it helpful
I***s
icon-origin-TRAVELOKA
6.8
/10
Reviewed 29 week(s) ago
The bed makes noises, I noticed there were repair marks on the bottom, this is what caused the noise. Even though I took a sweet one
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1 people find it helpful
O***a
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Leisure
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8.2
/10
Reviewed 32 week(s) ago
The response of the staff and owner if there is any inconvenience is very good. Very much appreciated.
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1 people find it helpful
J***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
Very nice friendly and helpful Stoff. Room and facilities clean and comfortable
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Syahrul D. T.
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
4X stay at Cozy, comfortable, clean, safe, friendly staff. Best.
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1 people find it helpful
M***i
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Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 56 week(s) ago
Clean, but sometimes you get rooms that are not very clean, you still feel like the smell on the sheets is like that.
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R***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 63 week(s) ago
Good service, friendly staff. Cleanliness of bedroom and bathroom is great, fragrant. Comfortable staying at Cozy Stay. The only thing that makes it uncomfortable is the bed moves a little and makes an indescribable sound. Maybe the base should be replaced with a stronger wooden material but overall it's great 👍. Thank you 🙏.
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1 people find it helpful
Ivan C. J.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 80 week(s) ago
Saya menginap 1 hari untuk transit, ini sudah ke 4/5 kalinya saya menginap di hotel ini, namun kemarin adalah pengalaman yang kurang menyenangkan karena wifi mati, dan tidak ada saluran tv channel sama sekali. Padahal harganya tetap tapi sangat di sayangkan pelayanannya menurun. Saya harap itu semua bisa segera diperbaiki agar tamu tidak kecewa serta saya tidak perlu mencari hotel transit yang lain.
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5 people find it helpful
Harni
icon-origin-TRAVELOKA
8.5
/10
Reviewed 85 week(s) ago
It's hard to find culinary delights outside the hotel.
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1 people find it helpful
Ona T.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 99 week(s) ago
Bersih, pelayanannya juga ramah
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ANGGA D.
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10.0
/10
Reviewed 101 week(s) ago
The accommodation smells good, is clean, yesterday I got a promo price, only 98k last night. Mostly recommended. The water is also clean, the toilets are clean, the right choice for colleagues who want to honeymoon on a low budget.
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2 people find it helpful
ni kadek p. p.
icon-origin-TRAVELOKA
6.9
/10
Reviewed 107 week(s) ago
I often stay there when I want to fly to Bali, but the first time the receptionist was really, really dirty.
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1 people find it helpful
Accommodation's Reply
24 Jul 2023
Hy Ni kadek pradnya paramita, thank you for providing a review of our lodging, in the future we will improve our service to make it even better, thank you again. Healthy Greetings.
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Rony D. C.
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6.7
/10
Reviewed 125 week(s) ago
Hotel melati standard yang letaknya sangat strategis, kebersihan oke, pelayanan juga oke, hanya saja fasilitas di kamar sangat kurang, tidak ada peralatan mandi, bahkan sabun cuci tangan tidak ada, tissue juga tidak ada, ada TV tapi tidak berfungsi, ruangan tidak kedap suara jadi cukup berisik, selebihnya oke untuk harga di bawah 200 ribu, ruangan luas, AC dingin.
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1 people find it helpful
Accommodation's Reply
22 Mar 2023
Dear Mr. Rony, Thank you for taking the time to write us a review. We are very sorry to hear that you did not enjoy the availability of our facilities during your last visit with us. We need to inform you that we are very sorry for the services and facilities that are not of maximum benefit to you and your family. We always carry out regular evaluations for the details of the services and facilities we provide, and ensure that we will improve them soon to improve service to all our esteemed customers in the future. We hope to see you again soon. Best regards, Cozy Stay Team.
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aruna j. i.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 126 week(s) ago
Strategic location near Lippo and near campus. Comfortable and clean place. The air conditioner is cold and the room is quite spacious. What is lacking are not enough power plugs and a opaque TV.
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3 people find it helpful
Accommodation's Reply
22 Mar 2023
Dear Mr/Ms Aruna, Thank you for taking the time to write us a review. We are very sorry to hear that you did not enjoy the availability of our facilities during your last visit with us. We need to inform you that we are very sorry for the services and facilities that are not of maximum benefit to you and your family. We always carry out regular evaluations for the details of the services and facilities we provide, and ensure that we will improve them soon to improve service to all our esteemed customers in the future. We hope to see you again soon. Best regards, Cozy Stay Team.
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Emerenciana M. K.
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5.6
/10
Reviewed 132 week(s) ago
It's a pity, actually a clean strategic hotel, my family and friends recommend staying there, and we have been longtime customers. But very disappointed with the receptionist and cleaning staff. My husband and I were accused of breaking the bathroom glass, even though so far we have never damaged hotel items. And we were forced to compensate. But we are not willing to replace it because we weren't the ones who cracked the toilet glass. If we break it, we will definitely replace it, after all, the price of glass is not how much it costs. Please, the hotel owner, pay attention. Don't just because of this problem, employees accuse guests without any evidence. You will lose customers. Thanks.
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3 people find it helpful
Accommodation's Reply
31 Jan 2023
Dear Mother Emerenciana, Thank you for taking the time to write us a review. We are very sorry to hear that you were not happy during your last visit with us and also feel accused by our staff. I need to inform you that, we are very sorry and very sorry for this incident which has made the services and facilities that we offer not of maximum benefit to you and your family. We always carry out regular evaluations for the details of our services, and ensure that this will not happen again to all of our valued customers in the future. We hope to see you again soon. Warm regards, Cozy Stay Team
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Novita S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 137 week(s) ago
Saya menginap 1 malam di sini untuk perjalanan dinas. Homestay ini bersih dan kamarnya cukup luas. Ada AC yang berfungsi baik, tapi mungkin bisa diperbaiki untuk water heaternya karena air agak lama panasnya. Selebihnya saya cukup puas bermalam di sini.
2 people find it helpful
Accommodation's Reply
19 Dec 2022
Dear Ms. Novita, Thank you for taking the time to write us a review. We are very happy to hear that you enjoyed your visit with us and also benefited from the services and facilities that we offer. We hope to see you again soon. Kind regards, Cozy Stay Team
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Number of reviews per page
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