What an unpleasant experience, first the front desk was not very welcoming, next, guests were not escorted and shown their rooms, then towels were not given without asking, guests had to take them by going back to the lobby, the attitude of the staff on duty was poor, answering guests' questions gave the impression that they didn't need guests , even asking about the facilities of the nearest mosque, the officers seemed very unprepared to be frontline service officers, input for the owner, even though we pay cheaply, prepare friendly officers, the AC is not functioning well, there is no solution when complaints are submitted,