7.5
Pleasant

From 109 reviews

Provided by travellers on
Cleanliness

7.8

Room Comfort

7.7

Meal

7.7

Location

8.0

Service and Facilites

7.7

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Traveller Reviews OYO 1982 Golf Papa Costel

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40
Customer reviews
Andriansyah
icon-origin-TRAVELOKA

6.0

/10

Reviewed 72 week(s) ago

What an unpleasant experience, first the front desk was not very welcoming, next, guests were not escorted and shown their rooms, then towels were not given without asking, guests had to take them by going back to the lobby, the attitude of the staff on duty was poor, answering guests' questions gave the impression that they didn't need guests , even asking about the facilities of the nearest mosque, the officers seemed very unprepared to be frontline service officers, input for the owner, even though we pay cheaply, prepare friendly officers, the AC is not functioning well, there is no solution when complaints are submitted,
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Mirza
icon-origin-TRAVELOKA

5.8

/10

Reviewed 74 week(s) ago

Cheap cheap, when I checked in I asked for another 20 thousand per night, I had to check the wifi back and forth with the guard but it still couldn't be used, the tube TV was on but there was no broadcast, the bathroom only had a faucet working for the toilet, the third day 2 nights, the room was banged on at 12 noon by the girl who was guarding because I thought it was only for one night, it turned out she was the one who was the girl because I booked it for 2 nights. The only good thing is that the sheets feel soft and good for sleeping & the sturdy door can be locked so it's safe, especially from the guard girl 🤣.
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Fauzi
icon-origin-TRAVELOKA

6.0

/10

Reviewed 74 week(s) ago

Payment via hotel payment was not appropriate, the application was confirmed at 94,000. Once at the hotel, the officer said it was a wrong payment, so we had to pay 160,000. Very very disappointing.
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novania g.
icon-origin-TRAVELOKA

6.3

/10

Reviewed 74 week(s) ago

It's better to just look for another hotel.
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Eri W.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 74 week(s) ago

Bed linen not clean. Until the location I have to pay additional fees.
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1 people find it helpful

Ihsan R.
icon-origin-TRAVELOKA

6.4

/10

Reviewed 117 week(s) ago

It's not bad, it's just that there are a lot of things that are lacking, the price in the application and at check-in turns out to be different, in the end you have to add the lack, the toilet is small and the door can't be closed so the smell of the toilet goes to the bedroom, the water flow is small.
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5 people find it helpful

Accommodation's Reply
17 Feb 2023
Hello Rizaldi! We apologize for the trouble caused. Your feedback has been noted and we will continue to make every effort to ensure a further improved service. Regards, Barbara.
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Mita P.
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9.1

/10

Reviewed 152 week(s) ago

Lumayan untuk tempat istirahat cuma kamarnya agak sempit dan air di kamar mandi tergenang ke lantainya tidak rata plus banyak semut jadi ga bisa nyimpen makanan sembarangan. Lumayan dapat sabun dan handuk. Sarung bantalnya juga bersih. AC nya juga dingin. Tapi gak ada air panasnya buat mandi. Adminnya pelit banget senyumnya, but its recommended to stay.
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4 people find it helpful

Accommodation's Reply
30 Jun 2022
You have Mita, Thank you for sharing your valuable experience and feedback with us. We will try our best to give you a great experience on your next visit. Regards, Amelia.
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Hariyanto
icon-origin-TRAVELOKA

6.4

/10

Reviewed 158 week(s) ago

No drinking water, tissue shampoo, only soap, no hot water either.
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2 people find it helpful

Accommodation's Reply
26 Apr 2022
Hi, Hariyanto! We are sorry to know that your experience with us was not pleasant. We will definitely work on your feedback to give you the best experience next time. Regards, Amelia
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Hendra P. J.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 165 week(s) ago

Comfortable, clean and affordable. Order 2 rooms, unfortunately one drain is not smooth. Then there is only one towel in one room.
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1 people find it helpful

Accommodation's Reply
12 Mar 2022
Hi, Hendra! Thank you for rating our services. It seems that you are not completely satisfied with our services. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Martiah!
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miauw g.
icon-origin-TRAVELOKA

5.6

/10

Reviewed 174 week(s) ago

The fan is very small and the toothbrush is not given and the toothpaste is also very thin 😢 no aqua is given, the basics are lacking.
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3 people find it helpful

Gustiani S.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 176 week(s) ago

The place is comfortable … clean like it, maybe next time I can stay here again.
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3 people find it helpful

PADLAN I.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 207 week(s) ago

Cukup dan nyaman dan ramah, parkir luas

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RIKO S.
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6.0

/10

Reviewed 216 week(s) ago

lots of hair and there are insects on the blanket .. dirty
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1 people find it helpful

Accommodation's Reply
15 Mar 2021
We are sorry for the trouble caused, Riko! Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Dewi!
Aria
icon-Romantic
Romantic
icon-origin-TRAVELOKA

9.4

/10

Reviewed 270 week(s) ago

Asik. comfortable. Friendly service.
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2 people find it helpful

kartini
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 273 week(s) ago

Clean, comfortable, friendly receptionist, polite recommended.
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2 people find it helpful

Edy s.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

9.7

/10

Reviewed 273 week(s) ago

Friendly service, clean air-conditioned rooms, near everywhere. Overall it's really okay to stay here. Only free drinking water advice so it's more okay.
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5 people find it helpful

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Gugum G.
icon-Romantic
Romantic
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8.5

/10

Reviewed 275 week(s) ago

Comfortable, clean and close to town.
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5 people find it helpful

Sobar Saputra
icon-origin-TRAVELOKA

8.5

/10

Reviewed 279 week(s) ago

Comfortable enough, clean, access to the city center is close.
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1 people find it helpful

Asianti Yasmuarsih
icon-Family
Family
icon-origin-TRAVELOKA

5.1

/10

Reviewed 280 week(s) ago

Kapok! the room smells of urine. ask to change rooms saying it's full. forced to overnight smell of urine. flush button is broken.
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6 people find it helpful

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