8.4
Very Good
From 52 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.8

Traveller Reviews Sovereign Hotel

Number of reviews per page
20
40
Top reviews
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We really enjoyed our stay. The hotel has very nice, helpful staff and a great character. We only wish the pool wasn't under repair as that was a key reason we chose this hotel.
Colleen
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel staff, rooms, food were excellent! I will definitely return
Andrew
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was great.
Veryne
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I was just impressed by everyone’s kindness they were all kind and sweet and asked us often if we needed something I really enjoyed my stay there
Job
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good
Eric
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We really enjoyed our stay. The internal architecture was interesting. The staff was very helpful and friendly. They were quite flexible when we needed to change our plans.
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The staff were amazing, very helpful and attentive. The only downside was that the pool was being repaired so we couldn’t swim. Will stay there again though.
Paula
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Highly recommend!!!! Staff were excellent and so clean. Breakfast was so good. We were a group of 7 and they were so good to us. Everyone spoke excellent English. We definitely Will be back again.
Rajeev
icon-Business
Business
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Wish it had elevators, though
David
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

I stayed at the property for one week. The rooms were spacious but dated. Some fixtures need to be replaced (stained carpets, mosquito netting, shower curtains). Appeared to be mold on bathroom ceiling, and dead insect in bathroom on check-in. However, staff extremely friendly and restaurant was very good, although expensive by local standards. Wifi was sometimes inconsistent. Overall, I rate stay as average.
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Jane
icon-Leisure
Leisure
6.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Beautiful location
Rochelle
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Everything was Top 10...The T.V needs more than 9 channels but the staff was Top 10..Asante
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

Probably would not stay again if I had a choice. Room door had a class panel on top which let light in at night and couldn't be changed. Plus you could hear noise from hallway. Bathroom shower area had some mold, etc. and needed a refresh. Restaurant was alright. Food took a long time to get. Breakfast was ok, nothing special. Staff was friendly and helpful.
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Karim
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Very good hotel, nice and helping staff.
Dexter
icon-Leisure
Leisure
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Great place with spectacular views and great accommodating staff
Job
6.0
/10
Reviewed 151 week(s) ago

Expedia Group verified review

Great staff, perfect location. Property
Sabina
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

The building is quite beautiful and has potential but the air conditioning didn’t work and water quality was very poor. We also had locked our room and found it unlocked the day we were checking out but no staff around - made us feel uneasy
Amber
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

The staff is professional, kind and top notch.
Chris
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

Okay
Michael
10.0
/10
Reviewed 204 week(s) ago

Hotels.com verified review

What a nice boutique hotel!! The staff members were truly professional and very well spoken, from the guard who you'd meet coming in to the front office, restaurant and room service. The rooms are very clean, well decorated and cozy (my photos cannot do it justice). I booked the executive room the hopes of a view of lake. You could spot it in the distance from an angle but this will soon be difficult with the building propping up across the way. Breakfast was awesome and the hotel ambience was something else. All staff members were attentive and always at my service if I needed anything. The personalised service provided made my birthday memorable. The room service ladies brought up the surprise cake that my som had ordered and sang in a very pleasant manner. I was very pleased. I got real VIP treatment that reminded me of many a international hotel. I was very appreiative of late check out which meant a lot due ot my evening flight. I got to enjoy the rest of the facilities before taking a taxi to the airport. I'll be back for sure.
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Number of reviews per page
20
40