8.6
Very Good
From 73 reviews
Cleanliness

9.2

Room Comfort

8.6

Service and Facilites

9.0

Traveller Reviews Sovereign Hotel

Number of reviews per page
20
40
Top reviews
Anthony
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The food is amazing. The entire staff is extremely professional, especially everyone in the restaurant. The hotel has a very unique design. The hallways and various sitting areas throughout the hotel look very homely (in a good way). From the pool area, to the huge bar lounge, etc, there are many soft chairs and couches to relax. The 1st room we stayer in very outdated and needs renovations. However, the next day we were put in a different room and it was much nicer. The beds are large and comfortable. The TVs do not have Apps on them, so no Netflix, etc and not able to screen share from your phone. So, when making a booking here, I would suggest that you call and specifically request for the most updated room, with a closed or partially closed shower. Unless you dont mind the bath tub that you can also stand in to shower, but no door. Overall, I would definitely return and recommend it to others.
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judith
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great place, clean and modern
Lisa
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Outstanding staff, extremely friendly and helpful
Theresa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff were exceptional 👌 Ambience great Room spacious clean and modern Royal breakfast❤️ we will definately come back Thank you Sovereign hotel 🏨
Patricia
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Very clean hotel and very friendly staff
Bruce
icon-Leisure
Leisure
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Over all not what I expected and was given a different room then I paid for and the room was online at a cheaper price then I paid for and got no ro
Italo
icon-Business
Business
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I was relocated to Sovereign because my Expedia booking with Acacia was cancelled the day before arrival due to overbooking. I thought Sovereign would be a similar alternative but it was not. Only 2/5 days internet worked in my room with no effort to fix it. Showers did not have shampoo/soap in the dispensers. In one of the dinners, the rice served had clearly been left out for too long and was rancid. And I knew this before but I think hotels should have a basic gym.I don’t think I am returning.
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James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We really enjoyed our stay. The hotel has very nice, helpful staff and a great character. We only wish the pool wasn't under repair as that was a key reason we chose this hotel.
Colleen
icon-Business
Business
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The hotel staff, rooms, food were excellent! I will definitely return
Andrew
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

It was great.
Veryne
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I was just impressed by everyone’s kindness they were all kind and sweet and asked us often if we needed something I really enjoyed my stay there
Job
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Good
Eric
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

We really enjoyed our stay. The internal architecture was interesting. The staff was very helpful and friendly. They were quite flexible when we needed to change our plans.
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

The staff were amazing, very helpful and attentive. The only downside was that the pool was being repaired so we couldn’t swim. Will stay there again though.
Paula
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Highly recommend!!!! Staff were excellent and so clean. Breakfast was so good. We were a group of 7 and they were so good to us. Everyone spoke excellent English. We definitely Will be back again.
Rajeev
icon-Business
Business
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Wish it had elevators, though
David
icon-
6.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

I stayed at the property for one week. The rooms were spacious but dated. Some fixtures need to be replaced (stained carpets, mosquito netting, shower curtains). Appeared to be mold on bathroom ceiling, and dead insect in bathroom on check-in. However, staff extremely friendly and restaurant was very good, although expensive by local standards. Wifi was sometimes inconsistent. Overall, I rate stay as average.
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Jane
icon-Leisure
Leisure
6.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Beautiful location
Rochelle
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

Everything was Top 10...The T.V needs more than 9 channels but the staff was Top 10..Asante
Verified traveler
icon-Business
Business
6.0
/10
Reviewed 140 week(s) ago

Hotels.com verified review

Probably would not stay again if I had a choice. Room door had a class panel on top which let light in at night and couldn't be changed. Plus you could hear noise from hallway. Bathroom shower area had some mold, etc. and needed a refresh. Restaurant was alright. Food took a long time to get. Breakfast was ok, nothing special. Staff was friendly and helpful.
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Number of reviews per page
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40