When I booked my stay .It said breakfast included .when myself and guest got there for breakfast we was told that our stay doesn’t include Breakfast atp I was confused .Tried rectifying with management to no avail.So I ended up paying $30 USD for the worst breakfast ever in my life .I contacted Expedia and the representative confirmed that my stay included Breakfast.Representative contacted hotel and to no avail.

Staff were very professional, friendly and helpful. Rooms were clean, buffet breakfast was great, quite a few options, nice views from the balconies.

Clean friendly

The hotel has so much potential. The managers are such a waste of time, poorly trained, poor people skills, poor customer care, overall just need to go back to school and learn how to put guests first! One outstanding staff member at the front desk should be promoted to manager as they can learn so much from her, Natasha you are a star, customer focused, showing genuine care about the customers and the hotel. Well done Natasha! My room was dirty with stains on the toilet seat, ceiling fan dust covered, furniture dusty, and only large towels. And to top it all it’s a building site with school children using the pool in the day time. Last trip I was owed a refund for an upgrade that was a clear downgrade and the manager now says this will not be refunded. What an experience!

The staff was very helpful and friendly always with a smile, always asking what they can do for me, the rooms are clean every morning, the view is amazing from the balcony, breakfast was ok , dinner and lunch 👍, overall a dream place to come well done to the management and staff, a big thank you from me and the family 🇱🇨🌞❤️

Garden inn closed under renovations. Relocated to garden Hotel.

Some staff were very helpful and the others not so much.

Yes, breakfast room was clean and she was perfect. I think I was the property on the side which I had fell. I had an accident and scrape my knee but a pat from all that everything else was good because they were doing construction in the front so we had to go through the side door.

Good breakfast clean room.

Nice place to stay with reasonable budget cost

Ok

Everything was as expected, loved our stay there

This group of hotels is excellent with shutters between them all, including the beach resort, which is lovely

Très bon séjour, certes les chambres auraient besoin d’un petit rafraîchissement car les équipements sont un peu usés mais rien qui gâche le séjour. La chambre a été nettoyée parfaitement tous les jours. Le personnel est très agréable et aidant lorsque l’on a besoin de renseignements. L’accès aux différents sites avec la navette est très pratique. Emplacement idéal si on souhaite manger, faire quelques courses, retirer de l’argent. Arrêt de bus tout proche pour aller se balader. Excellent séjour.

Breakfast was wonderful

Bay Gardens inn is a very nice place and the area is perfect, the only thing that’s needed is some upgrade to the rooms. I’ve been traveling to St. Lucia for years now and have stayed there many times. The shower needs an upgrade, the face basin needs and upgrade. The tiles needs and upgrade the toilets need and upgrade. I think they need to take off the shower tub and just have walking showers which would make it so much better for one with a wheelchair. Other than that Bay gardens in is a very good choice and the buffet breakfast is very very very good. The service from the staff is priceless. They have excellent teamwork and I will be back again.

The pool is clean and enjoyable for swimming laps. I often had the pool to myself The room was kept clean. It had a small but effective refrigerator and microwave. Glasses, plates and silverware were useful and cleaned for me after use. The staff was very friendly and responsive. The breakfast was bountiful, consisting of fresh fruit, made to order omelettes, cereal, pastries and delicious coffee I haven’t tried the bar yet The neighborhood is convenient with a mall with supermarket and small, friendly bars and restaurants. I enjoyed the Bay Gardens so much, I decided to stay another week!

Clean room and very friendly staff, however, there seems to be a shortage of towels, one needs to request either a face towel, wash rags and bath mats. Shampoo/hair conditioner dispenser does not work. The customer service representative was just amazing. She is an asset to Bay Gardens.

Great service and staff was lovely.

Clean room. Great staff.