8.7
Very Good
From 28 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

8.8

Service and Facilites

8.3

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Traveller Reviews Luco Apartments Viva City Megamall

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20
40
Customer reviews
Daviana E. A. D.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 208 week(s) ago
Unable to check-in. The owner unable to contact. First time I encounter this kind of issue. Kindly provide correct detail or remove this Luco Apartment from any travel apps.
2 people find it helpful
Keppel A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 249 week(s) ago
We had a pleasant stay. Very clean.
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MD SAHWAL BIN JOLL
icon-origin-TRAVELOKA
5.7
/10
Reviewed 273 week(s) ago
very disappointed! slow service ! room no gas to cook ! I will not come here again !
4 people find it helpful
Ellie S. H. N.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
10.0
/10
Reviewed 293 week(s) ago
Unbelievable great customer service 😁😁 I have many luggage and the staff assisted to bring everything up without hesitation. This is like a service apartment concept . Upstairs is apartment and downstairs is shopping mall, gym and pool. I am going to definitely recommend to my friends and family to choose this place and Luco.
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Accommodation's Reply
16 Mar 2020
Dear Mr Ah, Thank you so much for choosing Luco! It was a pleasure serving you! We are glad that you enjoyed your stay with us and we are looking forward to serving you in the near future! Sincerest, Andy H.H. Lau Guest Relations Manager #LucoApartments
Ellie S. H. N.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
10.0
/10
Reviewed 293 week(s) ago
Best apartment in Kuching. I stayed in many places in Kuching and this is by far most best location. On top of shopping mall, many restaurants and shopping. Favourite is the local food hall. Best chicken rice and Kolok me! Swimming pool and gym on floor R in same building and service is good. I extend my stay. Thank you Luco!
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Accommodation's Reply
16 Mar 2020
Dear Ms Sien Thank you so much for choosing Luco! It was a pleasure serving you! We are glad that you enjoyed your stay with us and we are looking forward to serving you in the near future! Sincerest, Andy H.H. Lau Guest Relations Manager #LucoApartments
Agnis B. B.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 293 week(s) ago
it was a nice, clean & a great place to stay but the service is a bit off when we arrive there, he didn't even bother to show us the apartment.
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Accommodation's Reply
16 Mar 2020
Dear Ms Agnes, Thank you so much for choosing Luco! Our ground team will always bring out guests to the apartment for check in to show our guests the apartment, in this case, we would like to sincerely apologise for this and we can ensure that this will not happen again in future. It was a pleasure serving you and we are glad that you enjoyed your stay with us. We are looking forward to serving you in the near future! Sincerest, Andy H.H. Lau Guest Relations Manager #LucoApartments
Andy L.
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 294 week(s) ago
The place makes it so much fun to visit kuching for business and holiday trips. Large room And the mattress is very comfy. Luco's staff is very friendly. hygiene also keeps shopping shopping and dining is easy as the downstairs is Viva city shopping mall, the location is also close to the airport by grab just 10 minutes ... perfect location! thanks Luco Apartment, will be back again.
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Accommodation's Reply
16 Mar 2020
Dear Ms Fatimah, Thank you so much for having Luco! It's a pleasure to serve you. We're glad you enjoyed your stay with us and we look forward to serving you in the near future! For your information, we also have another property located at Luco Apartments @ Imperial Suites Kuching. The most sincere, Andy H.H. Lau Guest Relations Manager #LucoApartments
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Lim Yee Pin
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
10.0
/10
Reviewed 294 week(s) ago
The service is too good. Remember to book this one and don't go to see another one. Service is 10 minutes. All the equipment are available. The boss and staff are very friendly. Apartment on top of shopping center. very convenient. Will come back again.
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Andi Wijaya Maslim
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 294 week(s) ago
Great service. Fast communication and information obtained from Luco is very helpful. I just arrived in Kuching and they explained everything to me. New apartments and comfortable beds. The apartment is located above Viva mall. There is cinema and many places to eat in the mall. Highly recommended!
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Accommodation's Reply
16 Mar 2020
Dear Mr Andi, Thank you so much for having Luco! It's a pleasure to serve you. We're glad you enjoyed your stay with us and we look forward to serving you in the near future! For your information, we also have another property located at Luco Apartments @ Imperial Suites Kuching. The most sincere, Andy H.H. Lau Guest Relations Manager #LucoApartments
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Andy L.
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 294 week(s) ago
Good location, friendly staff, spacious, modern and clean. The apartment is very big with 3 bedrooms (all with aircond), 1 dining hall (aircond), 1 living hall (aircond), kitchenette, washing machine & dryer, towels, toiletries, WiFi connectivity and great view! In addition to that, the apartment was located above a shopping mall! Definitely will come back again in future!
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Accommodation's Reply
16 Mar 2020
Dear Ms Theresa, Thank you so much for choosing Luco! It was a pleasure serving you. We are glad that you enjoyed your stay with us and we are looking forward to serving you in the near future! For your information, we also have another property located at Luco Apartments @ Imperial Suites Kuching. Sincerest, Andy H.H. Lau Guest Relations Manager #LucoApartments
Clement
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 294 week(s) ago
Location connected to shopping mall, very good. It's easy to find your daily needs. It's nice to find a place to eat. Clean rooms and washing machine and kitchen facilities are very helpful. Luco's free parking and management services are excellent. very good and comfortable environment. The rooms are modern and very clean. have amenities like gym and swimming pool I really like this apartment and will be back on my way to kuching in the future
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Accommodation's Reply
16 Mar 2020
Dear Mr Clement, Thank you so much for having Luco! It's a pleasure to serve you. We're glad you enjoyed your stay with us and we look forward to serving you in the near future! For your information, we also have another property located at Luco Apartments @ Imperial Suites Kuching. The most sincere, Andy H.H. Lau Guest Relations Manager #LucoApartments
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Graham Au
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 294 week(s) ago
Booked rooms are perfect for families going on vacation in kuching sarawak. Mr Andy's friendly staff and management are very helpful if you have any concerns about rented apartments. The large pool also influenced why I was coming back. There is a large mall under the apartment called Viva city megamall, there is plenty of food and shopping here.
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Accommodation's Reply
16 Mar 2020
Dear Mr Graham, Thank you so much for having Luco! It's a pleasure to serve you. We're glad you enjoyed your stay with us and we look forward to serving you in the near future! For your information, we also have another property located at Luco Apartments @ Imperial Suites Kuching. The most sincere, Andy H.H. Lau Guest Relations Manager #LucoApartments
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Andy L.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
10.0
/10
Reviewed 294 week(s) ago
The first thing to say about this apartment is that it's location is great, it is near to everything in Kuching and the airport is only 15-20 minutes drive away by Grab. It's connected to Viva City Megamall which has a hypermarket, many eateries and shops. It also has a cinema. If you are in Kuching for any period of time, this is by far the best place to stay. The room and the service were great. The Luco team was very welcoming and helpful. Mr Shairul served us during our stay and the service was top notch. I highly recommend this place to stay when visiting Kuching. I will be back again!
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Accommodation's Reply
16 Mar 2020
Dear Ms Janice, Thank you so much for choosing Luco! It was a pleasure serving you. We are glad that you enjoyed your stay with us and we are looking forward to serving you in the near future! For your information, we also have another property located at Luco Apartments @ Imperial Suites Kuching. Sincerest, Andy H.H. Lau Guest Relations Manager #LucoApartments
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Gabriel G.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 295 week(s) ago
Internet network for TV broadcasts is very ugly. can't watch at all, the others are OK.
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Accommodation's Reply
16 Mar 2020
Dear Mr Gabriel, Thank you so much for having Luco! We would like to share with our guests that we have staff on duty from 7.00 am to 12.30 am daily. To ensure your convenience, our guests can always ask for your needs or maintenance during your stay with us. It's a pleasure to serve you. We're glad you enjoyed your stay with us and we look forward to serving you in the near future! For your information, we also have another property located at Luco Apartments @ Imperial Suites Kuching. The most sincere, Andy H.H. Lau Guest Relations Manager #LucoApartments
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Koswari A.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 297 week(s) ago
nice apartments, recommended. thank's Luco Apartments.🙏🙏
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Accommodation's Reply
16 Feb 2020
Dear Mr Koswari, Thank you so much for choosing Luco Apartments! It was a pleasure serving you and your group! We are glad that you enjoyed your stay with us and we are looking forward to serving you in the near future. Since you enjoyed your stay with us, we would like to take this opportunity to share with you that we have another property Luco Apartments @ Imperial Suites Kuching. Wishing you a very happy new year 2020! Sincerest, Andy H.H. Lau Guest Relations Manager #Luco Apartments
Novi I.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 302 week(s) ago
The rooms are many according to expectations. overall okay. for the family pretty good. family friendly. the security is also very nice.
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Accommodation's Reply
02 Feb 2020
Madam New, Thank you very much for choosing Luco! It was great being able to serve madam! We are happy madam to enjoy the stay with us. We look forward to serving Madam Novi in the near future. Have a happy new year and very happy! Dear sirs, Andy H.H. Lau Guest Relations Manager #ApartemenLuco
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