The location of the hotel made it easy to walk to eateries and attractions. All the staff were very courteous and helpful. Enjoyed how modern the rooms and overall appearance of the hotel is.

Will stay here again and again! I can’t say anything bad about this place . The room was unique , CLEAN, the service was fantastic, the location was optimal , and I can keep going . We were gone most of the day so I can not say much about the food there .

Great hotel to stay at, very centrral, incredible service, beautiful lobby and rooms. would highly recommend. Oh an as a couple i would recommend the rooms with the hot tubs

The stay was wonderful. The staff were well informed and helpful. Morning breakfast was excellent and full of wholesome options. The showers in the bathroom can be a bit slippery even with the special grip mats. But I never had an accident so all in all would stay again.

Excellent hotel, great location, friendly staff, good secure garage

Great location to main attract.

Very modern hotel with wonderful service. Only suggestion would be to get the bar fridge colder - the drinks never really got colder than room temperature.

What a lovely place! Great location, close to the Mercado do Bolhao, but in a quiet area. Easy to do a walking tour from here. Staff were all very professional and kind, full of helpful tips, and willing answer all of our questions since it was our first day in Portugal. Rooms were aesthetically pleasing, very clean, well stocked. Indoor pool was refreshing after a day out in the Douro Valley. The WiFi was smooth. Hotel breakfast was delicious and fresh with fruit, veg, European and American options. The staff even helped us find a doctor when our daughter was sick. Highly recommend BessaHotel Baixa! Can’t wait to come back in the future.

The front desk went above and beyond

Wonderful, trendy place.

The hotel was fantastic as well as conveniently located.

Amazing level of service from all members of the team, this really stood out from other places I have stayed, very accommodating to all requests where possible and a real benefit having secure underground parking.

Quiet, spacious, comfortable beds, and steps away from shopping and restaurants!

The room was very comfortable. We had dinner twice in the hotel’s restaurant and the service was impeccable.

Everything was perfect, especially the staff. Would highly recommend.

Lovely, modern hotel. Good location.

Beautiful hotel in an ideal location. Staff were very friendly and helpful. Had a great margarita at the bar!

The amenities, food and staff were all exemplary. During the power crisis, the hotel went into overdrive and did an extremely good job. They can be justifiably proud of themselves. Thank you. A great place to stay. I would recommend it. Next time, I would pay more for the superior room as I think the layout is better.

Great location! Tip, you need to book the room based on the amount of people staying, even though you have a small child and you are sharing a bed. I made this mistakr

Very friendly staff. Great location. Very convenient.