Shared shower was not clean rooms ok shops few mins walk beach 5 mins walk staff polite breakfast was good

Parking good a nice stay hotel ideal for a cheap.stayover

Would not be staying there again

Friendly staff and lovely breakfast

Great breakfast great staff easy parking clean room

I have stayed here many times and always get a warm welcome.

I'm very surprised that Gracelands has an overall Hotels.com rating of 9 (I can only guess that the reviews were from guests who were in an en-suite and/or had a plentiful supply of toiletries in their room. For some reason my four night booking (single room, not en-suite) came as a surprise to staff when I turned up on the doorstep (I had to wait half an hour to occupy my room which I was understanding about). The room was basic but comfortable, although the window could not be closed. The breakfast was fine. Both of the staff members I met were pleasant people. The two shared toilets were not very clean, and neither hd a hand basin which was off-putting/unhygienic. I had to ask for some soap for the hand basin in my room on arrival. What I never got despite raising the matter was toiletries to use in the shower (thank God for that mini bar of soap!). It is very rare for me to leave a negative review (possibly never) but as a paying guest staying for four nights I expect at least the basics to be satisfied. It's not pleasant visiting the shared toilet to do a 'you know what', not being able to wash your hands as you then venture down the corridor to jump in the shower to get the 'undercarriage' etc. clean to discover there's nothing available but water! I won't be returning.

The hotel was very scruffy needs a good painting very very tired two shared toilet on landing one toilet didn't flush, no wash hand basin in toilet, beds were very comfortable sink in bedroom not nice. breakfast was really nice. Staff very friendly. Will not be staying again . roobedroom was not nice

A very nice stay The property is only a few minutes walk from the beach and town centre It offers free car parking but is also easy to reach by public transport My bedroom was quite comfortable and included a TV and kettle A great breakfast was provided The Staff were very friendly and knowledgeable Very good value for money

Parking is no problem as they have it on site Rooms are a little old fashioned but clean and comfortable A decent breakfast is provided when you arrive it is pre ordered but I did not have it on this particular visit

Certainly not a palace. A good place however to put my head down and recuperate after the company Christmas party. My bed was OK but I’m 5ft10 and taller people may find the bed too small. The bathrooms are shared. For hygiene reasons, I’d prefer if there was a sink in the toilets as well. The shower was OK. The TV is very high up and not angled so unless you stand, the image is very bad. But something is great: the staff running the hotel, and the lovely breakfast they serve you. I would happily return.

Felt like a complete home from home, the most wonderful staff. Wen above and beyond

Great stay as always clean and tidy and breakfast good as always

A run down guest house in a run down area.

very friendly staff, room was fine, shame it want en suite, breakfast was nice, thanks

Yes 3 stars for a budget hotel

Its always a pleasure stopping here

Comfortable night. Excellent breakfast

Very friendly welcome. Everything explained and breakfast items arranged on arrival. Enjoyable breakfast with lots of options, and nice coffee. Very comfy, clean bed. I had room without en-suite, but I did have wash basin and soap provided. Shared shower and bathroom. Shower had nice hot water. Tea/Coffee/Kettle in room. Bedroom warm so I could leave window open. Seagulls were quiet too, so that was a bonus :) Just 7 minutes walk to Tower for me, 58 with bad back.

Parking was easy. Unfortunately the place wasn't for us so we found alternative accommodation.