The food wasn’t good at all

Nice average hotel, staff is great and room view on the waterfall is amazing! Except that I wasn’t able to enjoy the view given rooms are so close to each others and workers kept working in the area, so wasn’t able to have privacy without closing curtains! Rooms are not clean from inside, got some insects 🐜 and there were no AC so smell noisy

Everything was wonderful I will definitely recommend Everything is great and is very convenient because is close to everything.

Super nice room amenities, helpful and friendly staff (spoke English) across from the falls and public hot spa. Banos is a surprisingly nice town to visit! It looks like some great hiking in the surrounding mountains.

Very friendly and helpful staff, great spa.

Very nice hotel in Baños. Beautiful pool and spa. Message was nice. Restaurant was good.

Excellent service in all aspects.

Great views of water fall from the window. Good location, easy walk to city center. They have 2 good restaurants and nice coffee shop in premises.

Very nice place and relaxing

Had a very positive experience

The property was lovely. It is across from the natural pools. The town is beautiful.

Everything, breackfast includes the best

Great location, good food and staff was amazing.

Good.

The hotel was nice but should be noted that the rooms don’t have AC. The staff were very nice and accommodating and brought a fan to the room. Also no elevators. I would suggest that they at least put screens on the windows so that guests can open the window without mosquitoes coming in. When we entered the room there were already mosquitos in the room. The hotel is older but clean.

The hotel is a large one with the advantage of a good spa - hot tubs, sauna and steam room. Staff were great, food was good.

Wonderful place in town. Quiet locale but close to everything. Excellent staff. Great breakfast. Decent spa. Spacious, nice rooms. Two suggestions: ceiling fans in the rooms instead of chandeliers. I had to sleep with my balcony doors open in order to cool the room down at night. No phones in the spa wasn’t followed by Ecuadorians who visited. Many on speaker phones / FaceTimes instead of observing the quiet signage posted. Spa staff notified but weren’t open to requesting they stop so I left on numerous occasions.

Great place to stay, staff is very welcoming helpful. Will stay here every time I come back to visit.

When in Banos I always stay ar rge Sangay Spa Hotel

The rooms by the pool, lot of noises.