Crystal at the front desk was awesome.

We loved the staff in the bar 2 weekends in a row. Only drawback to our room was the AC didn’t work great.

Everything was great.

This is a beautiful property, very clean, and extra friendly and warm staff! We love it here!

Picked this hotel because website stated room service and gave the hours. Upon arrival they did not offer room service. The staff was not educated on options, couldn’t answer any questions about restaurant hours or anything else. Very disappointed in service and staff knowledge.

The restaurant was great and the bartenders were awesome!

Very clean and comfortable

The Doubletree experience was excellent. We arrived close to midnight , but received excellent accommodating service. I was not pleased with the fact that I specifically chose this hotel for the separate room bedroom , as I always do. They did not have this type of room at all. That was misleading and a disappogment. Traveling with a snoring person, makes this a must .

The stay was good. The room was very nice but there was no hand soap and when we asked for some soap we were informed the hotel was out of hand soap. There was no effort to try and locate some from any of the vacated rooms. Otherwise, we enjoyed our stay there.

Relaxing quiet stay

Very nice

Loved this hotel! Staff was so friendly and accommodating. Everything was clean and fresh! Will definitely be back!

Stay was good. I was not pleased with the price gouging just because of garduation. I've stayed in 4 star hotels for what i paid for this 2-3 star. That was my only complaints.

Average

Water pressure in shower was terrible (Front desk staff reported that all the rooms on the 1st floor had low water pressure). Room temperature was uncomfortable even when thermostat was turned down.

Bathroom had

EVERYTHING WAS GREAT!

Great as always. Brought and got my other 4 families to stay here instead of next door MCM. They glad they listened to me.

Quiet and clean night in Lubbock. Will stay again.

Amazing