Overall Ratings & Reviews Royal Swiss Lahore

Good

It is very clean. The staff very professional, helpful and courteous. The location is excellent, near the airport, and there is a shopping area about 2KM that has two supermarkets, McD's and KFC. Breakfast had many options, including Pakistani breakfast. The swimming pool was good. Worth staying in as a base to explore Lahore.

It is very clean. The staff very professional, helpful and courteous. The location is excellent, near the airport, and there is a shopping area about 2KM that has two supermarkets, McD's and KFC. Breakfast had many options, including Pakistani breakfast. The swimming pool was good. Worth staying in as a base to explore Lahore.

It was

The entire lobby and first floor had mosquitoes. They will suck blood which is not fun. They sprayed it kill them in the morning. The bugs didn’t die but I got the allergic reaction.

Overall property was pretty good, and I enjoyed my stay.

Mosquitos everywhere.

Broken lights in bathroom mirror. Then their safety deposit box stopped working with my valuables inside. Had to call someone from the security who then applied master key for opening it. Have stayed here a few times and every time is worse than previous one.

We had visited from USA and stayed in this hotel for 5 Nights. However it seems they are overly focused on making money. They even charged for printing a single piece of paper—seriously? Initially, we were given a terrible room where we found a cockroach. Although they eventually changed the room, the front desk representative, Roman, was completely unprofessional and lacked basic respect for guests. We requested him to pass on a message to the morning shift staff, but he blatantly ignored it. Overall, a very disappointing experience!

Very safe and clean hotel

Everything was great, they sent free shuttle for us at the airport.

It is a pleasant place to stay, close to the airport, but the client etiquette is lacking. They will rule in favor of the company over the client even if it amounts to saving pennies giving little concern for the client EVEN WHEN THEY RECOGNIZED THEY WERE IN THE WRONG! Mediocre customer service, BEWARE!

every thing best

Good

Good

Excellent and very helpful Staff at front desk.

There is nice otel, the employees are very kind.

It’s a great place to stay if you need to stay at a clean and safe place near Lahore International airport.

Our Executive room was space, clean and modern. Our stay was comfortable in it. We ordered room service a couple of times and the food was delicious. What really set it apart was their helpful staff. The director rooms, Aziz, personally helped us out with extending our stay in the same room, even though the hotel was fully booked.

Property is great but the shower glass door shattered while I was taking a shower and I had multiple injures and all the hotel did was change our room. I need someone to call me on this so we discuss.