Overall Ratings & Reviews Ghion Hotel

Staff very friendly and helpful. Room poor needs attention,.from broken mirror, door handels and curtain unable.to open and close entually falling to.thr.floor...Usually had to wait up to 20 minutes for hot water.

More to be done

Happy to

This hotel needs some renovation every thing looks older than 100 years old.

Shower doesn’t work. No hot water in shower

An awful start to my stay at the hotel and arrival in Ethiopia They left me stranded at the airport at night for hours despite me contacting them on 4 occasions prior to my arrival. and hotels.com contacted them twice too l when I had zero reply on the airport shuttle. They failed to respond or provide this and when you don’t know the language and your phone doesn’t work in this country - as i explained to them - it leaves you in a very vulnerable position. When I wanted to leave after several other things not working the hotel refused to refund me as unfortunately I paid upfront. Hotels.com also extremely unhelpful

Ok

We really valued our stay at the Ghion Hotel. The rates were excellent, the staff are lovely and it's a real piece of Ethiopian history. The African Jazz Village is top notch and home to the timeless Father of Ethiopian Jazz, Dr. Mulatu Astateke. Meals were copious and delicious - Breakfast is free! We are used to staying at more modern (read: updated) luxurious places but I'd go back for the charm, people and music.

Noise sometimes woken at 5am..

a green paradise in the middle of Addis

Clean sheets towels and room. Towels changed daily. Hot tap water arbitrarily in bathroom. The gym should be free of charge.

The shuttle for collecting from the airport was late. The blankets were dirty.

Nice gardens, but room was very dirty

Grounds are large and beautiful. Staff are friendly and helplful. Hotel badly needs renovation.

The garden area is really good, spacious and well kept with ample security. The staff are very polite and helpful. The T.V situation is poor and needs attention. There are no Tea or coffee making facilities and some of the rooms are void of a fridge. I found the hotel good value for money and will definately try to rebook.

The property needs a lot of work to bring it up to scratch. For example no water came out when you turn on the hot water. However, the staff were very friendly and helpful

Shopper beware. I stay in hotels 200 nights a year I always look for the best in spite of potential surprises in a hotel. I read the reviews for this hotel prior to booking and thought it couldn’t be that bad. After all, it was self described with 4 stars and the pics looked wonderful. I should say the nature around the hotel was stunning and extremely impressive as was security for such a large complex. The WiFi was a major challenge going in/out with no consistency. I booked for 2 adults. At breakfast time I asked for a glass of water and found there was an extra charge, I was billed for the second adult breakfast even though the Orbitz confirmation indicated free breakfast for two. If you’re interested in using the gym there was a charge There was a beautiful Olympic size pool on the property but it too had a charge. The employees were not friendly especially those in the breakfast hall. The lady who checked me in was very nice but after so many problems I just couldn’t wait to check out. The interior and exterior of the hotel needs a major renovation. I won’t return again. Rate: 2/10

Accueil pas mal, chambre propre mais sans drap aux fenêtre comme dormir à ciel ouvert. Navette ne vient pas à l'aéroport à l'heure demander, il faut appeler sur place et compter un considérable temps d'attente

During my stay at Gihon Addis Ababa hotel what I like about this hotel is safe and quiet attractive park and huge out door swimming pool of course the delicious food. When it comes to customer service,the hotel management have to work hard.

Great place in Addis Ababa, green park, breakfast, everything is African. The staff is great.