Overall Ratings & Reviews Holiday Inn & Suites IDAHO FALLS by IHG, an IHG Hotel

great place

It’s perfect and close to all the activities and the suite is so comfortable clean and spacy

Great stop over for one night. Needed three beds and the room had 2 Q and a pull out. Excellent breakfast and accommodation, highly recommend.

The service was excellent. My wife got ill in the middle of the night and I went downstairs and the desk clerk and another hotel employee were extremely helpful and kind.

Clean and spacious.

The main elevators were down and they were able to get my wife and her wheelchair up to our second floor room via the service elevator.

The bathroom tub/shower amenities

They were absolutely amazing. We will definitely stay there again. Only downfall, bathtub doesn’t drain so you’re shin deep with water.

Clean, friendly environment!

Nice room and staff was very nice

Nice hotel, very clean, lots of parking and nice staff.

Alarms went off all am and got no customer service. They said elevator tests but didn't think alarms would go off. Started early and continued till checkout. had a 10 hour car ride home and did not get any sleep because of their alarms. Horrible Horrible

Was a nice stay

Room was not cleaned well and no response to concerns until after we left.

Reception staff was poor. Room was dirty. Sofa bed was unusable

Good!

The pool was nice the room was sufficent and clean. The hot tub was broken wich was sad. Honestly it was a pretty great stay

If you're going here for the ev charging, don't. Go somewhere else. This coupled with cleanliness issues, and general upkeep made it a no-go in the future.

Clean & comfy room. Great staff.

would have been nice to have included breakfast for the price of the room in that location