Overall Ratings & Reviews Hard Rock Hotel & Casino Sacramento

Great staff!

For an upscale hotel/casino I was not impressed with the service or the price. Almost $300 on a week night and arriving at 5pm tired and ready for a shower and nap only to be told our room wouldn't be ready for at least another hour even tho check in is at 3p. No offer to discount our stay or upgrade us to an available room. We sat on the floor of their lobby with all of our bags for almost an hr and a half for a room. At which time I requested a first responders discount and they denied it. Our room has garage left in the restroom and the Keurig had old used pods in it. The only options for dining were poor. The Hard Rock Cafe was over priced and the food was subpar. Ordered a specialty cocktail that was supposed to come with a keepsake glass, never got it. Over all would not stay at the hotel again even if it was only 3 minutes from our event.

The bathroom are outstanding , duel shower heads and a sitting bench to relax. The bed very comfortable also. I’ll be going back very soon.

Staff was friendly and so nice!!!

I had a good time. It was unfortunate that some dining options were not available and only during weekend hours.

Need hast food area and market near

Great over night visit.

Staff was very friendly. Room was nice and comfortable. Loved having a sofa to sit on Bed was a little high up but comfortable. Nice shower

I enjoyed our stay. Just a little to pricey for the rooms on the weekend. But it was for my husband

best

Nice Casino with great slots and restaurants and amenties. Staff was ok not the greatest experience. There was puke in a elevator , A/C did not work in my room and they provided a fan for the room and offered a 40$ food credit that I ended up not being given ( when I checked out they had no record of a 40$ credit ) . Played in their bingo tournament and they lost my reciept for when I won a game and it took over an hour to resolve the situiation but it did get fixed. Very expensive to stay there , over 300$ a night . I do like the casino though very nice and big, closest thing to a Vegas casino in California that I have seen.

Always an enjoyable stay.

We came to a concert for my son’s 13th birthday. The staff was extremely nice and gave him a hand written birthday card. Even in the casino the staff asked if I needed anything as I sat at a game. The room was clean and the food was good. I will definitely be back.

I enjoyed my stay overall. The restaurants don't open until 11:00 AM. There is a deli that's open all night if you want to grab a little something. There's some promotional event happening everyday and concerts to attend. I like the monthly whiskey events. I'm not fluent in whiskey or bourbon, I like the experience and meeting nice people. Pick your poison, as they say.

Beautiful

The hotel/casino is impressive, but the staff is incredible. Every interaction that I had was genuinely friendly and the service was always prompt. I would highly, recommend the Hard Rock.

Really bad

Restaurants open late Entertainment Clean

I love this place!

Had an amazing time! We went for a comedy show and it was a blast. Our room had a few red carpet stains that needed to be addressed but didn’t ruin the experience. We ate at YouYou and it was so good. I just wish they had more food options that don’t require a reservation or long wait times.