Overall Ratings & Reviews Courtyard by Marriott Hilton Head Island

bed was a little stiff for my liking. short walk to the public beach access.

Location is excellent

The staff was AWESOME!! The hotel helped me celebrate my birthday is huge way, the hotel has a great ambiance, pool staff and guess was awesome, they sang Happy birthday to me and the pool on the roof top was giving yesss. I loved my stay and I will be back

Great trip

Allowed an early check-in. Room was great

My husband and I were very disappointed with this hotel. 1. I asked for the room to be made up every day and was told that they wouldn’t or couldn’t do that. 2. I had to call every day and ask for towels. 3. The shower, as nice as it looked with the glass wall, was not practical. We had to mop the water that splashed out every time one of us showered. And you had to let the water run for at least 10 minutes for the water to get warm. 4. On Wednesday evening we were watching TV when suddenly the electricity went out. We were sitting in the dark. When I called the front office with the room phone, no one answered. I had to use my cell phone to call the hotel to get a response. When the maintenance person came to the room, the only reason I could get was that I had a phone charging in the plug by the TV. If you can’t use the plug, why is it there? The electric in the room is apparently not wired correctly. 5. I got charged $40 for parking. I was never told about this charge The people who worked there were all very nice but I would not recommend this hotel to anyone.

Poor servi

Rooftop bar and pool. The location can't be beat. Walking distance to bars restaurantes and the beach!

We had a late check which was a really smooth transition. Hotel reps were professional. All around it was a great experience. Enjoyed the rooftop happy hours.

Nice, clean.

Beautiful property, outstanding staff

Staff was very, very kind and helpful

Very limited hours for the hotel restaurant and bar. You can’t even get a coffee after 930am. Overall, very low attention to service and hospitality. Rooms cleaned every other day and if you need fresh towels you have to request them at the front desk and they *might* have them. Very poor temperature control in the rooms. And the room was always damp. Often had issues running hot water in the bathroom.

Great location. Staff was friendly and helpful!

The hotel was nice but they could have coffee dispensers in the lobby. I don’t like Starbucks or its cost.

Perfect

Convenient to things we had planned.

Very comfortable and a good location.

The hotel is centrally located, we parked the car and walked everywhere. Rooms are clean, staff very courteous and helpful. We also liked the rooftop bar. We didn’t use the pool, lots of room at the bar area . We had a great time.

Close to beach