7.6
Pleasant
From 967 reviews
Cleanliness

7.6

Room Comfort

7.0

Location

8.6

Service and Facilites

8.4

Traveller Reviews Galleon House Hotel

Number of reviews per page
20
40
Top reviews
Johnathan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great staff. Great personalities. Very private but lots of steps to get up the hill. Ñot handicap friendly at ALL! Located next to 99 steps. Its a hike up. Great view makes up for the walk. Coffee could have been hotter. Breakfast was basic just bagels and fruit with some oatmeal. This place is an island vib3!
Clinton
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I paid for a room with a private bath and that was not available. I didn’t get a refund for the difference in price. I also didn’t pursue this isssue since the place needs revenue for its spartan features. As an affordable place in a good location it suffices.
Christina
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Zayeda (I probably misspelled her name) was very nice and pleasant. She had free fresh coffee, bagels and snacks out in the AM. The pool was sparkling. Is this the Ritz? No it is not but it was clean and the water pressure was good. The room was clean. They could use a new mattress in the room I had but I slept through the night on it just fine. The shower was hot and the room was cool. This is a historical building w stairs.
Read More
Kira
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I did not stay and tried to cancel because my stay earlier the week before was not acceptable due to no water in room in morning. Hotel manager said sshe would refund but did not despite me being clear I wanted this canceled and her committing to me in person she would refund.
Zenola
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice
Kira
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

My stay was totally unacceptable water availability in room sporatic and one morning no water at all could not even flush toilet
Taylor
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I booked this property last minute when I decided to extend my stay. I was originally staying at Bunker Hill which is right next door with a connecting hallway between them. The property was beautiful, the staff was very friendly, and the rooms were clean. My only complaint is that during my stay the water was very low pressure/completely out in my room so I had to use the shared bathroom. In my opinion, I feel like I shouldn’t have had to pay for a room with a private bathroom if I still had to use a community bathroom my whole stay, but that’s okay. Also, this didn’t concern me but I know it concerned some other guests, the stairs to enter this hotel goes out to the main road so basically anyone can just walk onto the property with no type of security or door to get through. But as a solo female traveler, I had no issues in my 2 day stay. If the connecting gate is unlocked, I suggest you go to Bunker Hill hotel for dinner, the service and food is amazing. Overall, this was a good place for me as someone who would rather save on money than have luxuries.
Read More
Collette
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our room was up 100 exterior stairs. There was no running water. The view was fantastic.
Rex
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful owners and great atmosphere!! Feels like the Caribbean!! History!!
Alberta Ann
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Loved the location everything is nearby
Aqlia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Cute bed and breakfast. Comfortable bed, clean room, balcony with the most gorgeous views. Perfect for couples. No restaurant on site but many options around. Not wheelchair accessible, on a hill so be prepared to climb some stairs. Water pressure issues at times but be patient it comes back . Staff is pleasant and accommodating, allowed us to check in early and gave useful information and recommendations.
Read More
Dale
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was close to downtown.
Zyesha
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lakisha was helpful and Omar as well. Lots of steps so keep that in mind
Cheri
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property was nothing like what was pictured, it was small, dirty. You have to go up like a 100 stairs, just to get to the check-in there. Was nothing about that?The pool was dirty. No dining.
Ryan
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Good location
John
icon-Leisure
Leisure
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I'm all for saving money in a place that is as overpriced as St Thomas....but make no mistake about it....this place is a dump and in terms of what you get it's overpriced...anywhere else in the US this would be about $40 a night and any extras you get here would be limited to the fleas. Avoid
Ian Gabriel
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Awesome simple place in the middle of town. Within walking distance to restaurants and shopping, the whole property is a bit dated but is well maintained and the staff are nice.
Ceferino
icon-Business
Business
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The view was nice of the harbor but the hotel was out dated
Alexei
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very good stay. Thank you
Ryan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

What a great spot. Just a 2 min. walk to the I❤️STT sign and all the options in Charlotte Amaile for shopping and dining, not to mention the ease of access to the safari buses and cabs! A simple morning breakfast on the patio overlooking the surroundings and a few good viewpoints to see the bay, you are ready for the day of exploring and enjoying the island! The family that runs the Galleon are full of knowledge, help, and insight for whatever you might want to do on your visit. Getting around from. Here is a breeze, and if you rent a car there is good parking out front. For those who like to see the history of a place they visit, you're in a good spot with lots of landmarks around, including 99 Steps, the Emancipation Monument, the Brittania House, Fort Christian, and others. If you're up for a hike, it's about 3.5mi to Magens Bay Beach. Our trip was to go snorkelling for my Daughter's spring break and since we had our own gear, we chose to ride the safari bus since we had no schedule to hold to. We visited Spahire Beach one day, Red Hook to go to St. John's Maho Beach another, and Brewers Bay (get off at the USVI university and walk over the hill) to swim with Turtles and Rays on another day, keeping the cost low on transportation.
Read More
Number of reviews per page
20
40