Overall Ratings & Reviews Hilton Garden Inn Gaborone

It was a wonderful stay. The service was excellent. People were very kind and helpful.

Decent place, clean and comfortable.

Everything is great about the hotel. I enjoyed my stay.

Terrific option in Gaborone. As good as it gets!

front desk staff were very helpful and friendly. Security is very excellent. I liked the restaurant; the food was up to a point and very delicious. The hotel parking was on point and very good accessibility to the hotel lobby. The surrounding area is very clean and the city of Gaborone by itself is very clean. We felt very safe and welcome. If coming back to Gaborone, I would definitely like to come to this place again. Hertz car rental is at the hotel vicinity.

Very comfortable stay.

In the heart of CBD, close to BITC and Riverwalk Mall. Great road infrastructure to get around the city and out of the city close to the airport. Perfect location!

Everything about this hotel is excellent Friendly staff Very clean environment Staff very professional cozy hotel with amazing food Location of the hotel is good as well

The staff were always willing to assist, as needed, in a timely manner. No matter how all the request, they were always there with a smile to help. The resort is also well kept which important considering the other resort options in the neighboring areas.

Everything was excellent

Good stay with good food. Overall a great business hotel.

The most impressive aspect of the hotel was the friendliness and professionalism of everyone we had contact with during our stay at the hotel.

For the best accommodation for business travel in Gaborone, the hotel seems to have relaxed in its effort to keep on top. Housekeeping is a chaos. They tidy the bed but don’t put shampoo, body wash nor coffee. You have to ask for this everyday. Instructions for early breakfast for guest observing the month of Ramadan has to be repeated everyday. Lifts not always working. TV channels not working. My worst experience ever in Gaborone. I don’t think I’m going back to this hotel in the near future.

It's hilton so we expect excellent services overall But it was quite strange to be asked to pay the whole bill in advance upon check-in and then te be told the night before the checkout day that they could not issue any invoice before the end of the whole stay (= the next day upon check out). Quite contradictory and problably due to the ignorance of all rules by the reception staff.

It was a great stay, but the restaurant opposite the hotel( Primi restaurant) played loud music till late during the week.

Relativement bien, mais avec quelques tracasseries de la part du personnel pas très compréhensif.

Nice hotel convenient to several restaurants so you are not stuck eating hotel food. Staff is very friendly and helpful. Price is a bit on the high side for Gaborone.

There were power outage during the day which affected the AC. As the temperature was close to 38c outside, the room were hot. The AC would work in the evening. This may not be the fault of the hotel but it made it unpleasant. The elevators were not working went I arrive on November 15. I had to climb to the 4th floor with my luggage.

Loved the hotel. Staff were outstanding. Windows do not opens. Windows are small. However the only way in and out of hotel was through one lift. I felt trapped and claustrophobic once I entered. The other lift never worked for a week. Lift was congested and made worse by only having 2 people in it at a time due to covid. Will not stay there for this reason. Such a pity as the people were great. Great location and good quality room and amenities in general.

The hotel is nice, clean and comfortable. I liked to room and friendliness of the staff.