They confirmed a pool it was closed. Asked the receptionist for a refund and she was the most disrespectful, immature, foul person I have ever met. I’m surprised with that being the face of your business that you even have business!! I will NEVER recommend anyone to go there.. we found a much better friendly hotel a couple blocks down the road!! Less expensive a beautiful pool, restaurant and bar. Bigger and cleaner rooms!!! Do not stay here!! Rooms smell funky and their receptionists is the most unprofessional person I have ever dealt with. Just trash!!!