Serenity At Coconut Bay - All Inclusive - Adults Only

Explore Serenity At Coconut Bay - All Inclusive - Adults Only
9.6
Exceptional
From 73 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Traveller Reviews Serenity At Coconut Bay - All Inclusive - Adults Only

Number of reviews per page
20
40
Top reviews
Nicole
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I spent 6 unforgettable days at Serenity at Coconut Bay in Vieux Fort, Saint Lucia, and it truly exceeded every expectation. From the moment I arrived, the service, warmth, and attention to detail were outstanding. My personal butler, David, was phenomenal—attentive, thoughtful, and always one step ahead of my needs. He made my stay effortless and memorable. A special thank you to Patrice in housekeeping, whose care and attention kept my suite immaculate every day, and to Tyler, who added such a personal touch with daily handwritten notes alongside my breakfast. Meeting her in person when I chose to dine by the pool instead of in-room service was such a pleasure—her kindness really stood out. I also want to recognize the amazing group of women in dining who checked in on me each day. Their professionalism, warmth, and genuine care made me feel like family. Their dedication and hard work truly do not go unnoticed. My experience was so wonderful that I extended my trip for an additional 4 days to stay at their sister property, Coconut Bay Beach Resort, where the same high level of hospitality continued. Serenity at Coconut Bay is the perfect name for this resort—it’s a luxurious, peaceful haven with an incredible team that makes every guest feel special. Thank you, David, Patrice, Tyler, and the dining staff, for an unforgettable experience.
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Cortney
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I 100% recommend Keisha. She is amazing!!!!
Chris
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Serenity and the team was fantastic. Our top notch butlers Kimberly and Ethan were amazingly great.
Marissa
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Serenity was amazing. Every single staff
Dennis James
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Best vacation we’ve ever taken. Serenity took care of everything. The people are amazing, the food was delicious, and the villas are outstanding. Can’t wait to go back!
Ashley Ann
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

My husband and I enjoyed our stay very much!! Narrissa was outstanding in everything she did for us. I was very sad to say goodbye to her! Food was excellent and so were the drinks that Ray made for us, his smile really brightens up your day!! We will definitely be back someday, but for now hope all staff take care they truly do work hard to take care of the guest and the ground's that part did not go unnoticed to me! Thank you again for a wonderful stay!
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Nicola
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Best service, best food, best accommodation, overall the best place to stay !
Jessica
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

This place was amazing!! Definitely plan to come back
Maria
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

What an absolutely wonderful stay. Serenity is exactly what you get. The staff was friendly, the food was excellent, the room was perfect for quality time with your loved ones. All the privacy you need. You can stay there all week and never leave. Just call your butler on your private phone. He it she will fulfill anything you desire. The best part is the room. Peaceful, quit and private. You very own plunge pool!! Outdoor bar and fridge. Shaded seating area. Hammock and day beds. Order food and drinks and you'll never have to leave. The food is well suited for any pallet. The menu can be modified to suit your needs.
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Alexander Dominic Vass
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

The staff was exceptionally courteous and friendly. Our butler McGregor was awesome.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Serenity at Coconut Bay is a fabulous boutique retreat, set in 80 acres and with a stunning beach. The staff and fantastic, so helpful, polite and welcoming. The suites are well proportioned and maintained. The butlers are professional and unassuming. All together a wonderful holiday. Looking forward to coming back.
Laura
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Amazing rooms, staff, service, food, drinks. The bartenders are awesome Ray, Charles, and Deleon. Our butler Nerissa was amazing. Best service !
Barbara
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Serenity is a wonderful luxury resort with amazing accommodations and fabulous food options at the restaurant on site. Full menu for breakfast, lunch and dinner within the all inclusive resort. Very relaxing by the pool and beach cabanas across the street provide a beach getaway which was outstanding. I cannot say enough about Serenity! Truly a gem and we’ll go back again. Lastly, the staff were all wonderful and provide top shelf service, especially our butler McCarthy! Highly recommend this resort
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stephen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Great resort
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Very clean, beautiful, private location. 5 minute drive from the airport. Staff was super friendly and very tuned in to making your stay as best as it could be. Restaurant was easily a 5 star restaurant. Beach is within 100 yards of most rooms. Pool area is very beautiful though we spent most days on the beach. The butler service was next level, McGregor helped us set up all extra curriculars we wanted to do the day we got there and even booked us reservations at the restaurant every night.
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Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

This is one of the best resorts I have stayed at. They are in the top three. I have no complaints. Everything was excellent.
Daryl
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

The staff at Serenity are phenomenal! So helpful, kind, and pleasing to interact with. Our sole issue is that we got bit up by bed bugs staying in our suit. We also missed a full day of our stay due to a flight change and the resort did not offer any comp or discount for us to make up the missed day.
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 208 week(s) ago

Expedia Group verified review

Luxury lodging with Caribbean decor and private outdoor patio with pool, hammock, bar, lounge chairs - and room service!
Alina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 219 week(s) ago

Expedia Group verified review

Hands down best vacation I’ve been on! I came here for my honeymoon and it was abs amazing. So relaxing and the staff make it so much better. Just want to thank all of them, exp our butlers Mc Carty and Kimberly.
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

Amazing staff. Spectacular service.
Number of reviews per page
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