Overall Ratings & Reviews Keys Hotel

The property is at a high level of accommodation for the area, however, broken fixtures and leaking toilets across the bathroom floor were issues we faced. The room did not match the online pictures. This was pointed out and the room changed. Staff were friendly and attentive for the most part. Food was good.

The pictures of hotels.com are deceiving. This is a tired, rough around the edges hotel. The manager was very nice but his restaurant staff need a lesson in customer service. Raw chicken for dinner. Sent back but the bill came anyway. The manager eventually partially refunded it. The cabana room bathroom was moldy and the entry door lock broken. There are better hotels in Moshe for the same price or less.

Staff was always helpful and would go out of their way to help. The room was just as advertised and the ground were well kept. The pool was nice and the food was delicious.

Very nice hotel. Great hot water. Very clean. Friendly staff. Would recommend.

Great Location in attractive part of Moshi and close to town center.

The waiters were so kind and helpful, always with a smile. We came back a day early from our Kilimanjaro trek and they were able to accommodate us without hesitation. Great place to stay!

Facility very nice. Staff friendly and always helpful. Only thing was took an hour or more to get food once it was ordered.

The stafg was so helpful and friendly. We arrived after 4days of canceled flights and delays. They allowed us to sleep in and made breakfast for us at Noon...they went above and beyond and Charles our waiter was so thoughtful..what a wonderful introduction to Tanzania's

We thoroughly enjoyed our stay at Keys Hotel in Moshi. Staff were amazing-friendly, attentive and went the extra mile to please. Good restaurant and bar. Spacious comfortable rooms- have your torch handy as we had several short power cuts. Easy walk to main town and markets. Gift shop on site with local curios that are cheaper than those in town! Recommended.

The Keys is a modest, clean hotel with a staff who are excellent. Everyone is helpful. This is the fourth time that I have stayed at the Keys while working on an education project with the local Rotary Club.

Very nice place to stay while exploring the Kilimanjaro area. Staff is super friendly and the pool is wonderful! Cottages are basic, but clean and food is good! Really enjoyed my stay here and would recommend it to anyone who want to be close to Kilimanjaro!

Ok - men kun til en enkelt overnatning

Dejlig hotel der fuldt ud levede op til vores forventninger.

good hotel

Rooms were just okay. Food was average. Couldnt find our expedia reservation.

Hotel muito bom, com ótimas instalações, uma piscina muito gostosa e um restaurante com muitas opções, sendo a pizza fresquinha feita no forno a lenha a melhor opção. Funcionários muito atenciosos e gentis. Não temos nada a reclamar da estadia de 2 noites.

従業員はとても親切で、部屋も綺麗に清掃してくれます。シャワーは、電熱式ではなく、若干不安定になる時もありますが、湯量が豊富です。通り沿いなので車の音と一階のレストランの音で夜遅くまで、やや騒がしいので、夜に静かな環境を求める人には不向きかもしれません。