8.6
Very Good
From 2,284 reviews
Cleanliness

9.2

Room Comfort

9.4

Service and Facilites

8.8

Traveller Reviews Hilton Cancun Mar Caribe All-Inclusive Resort

Number of reviews per page
20
40
Top reviews
yossi
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was ok hotel they had really bad fly infestation in the dinning. Feel like i didnt realy get full experience for what i pay.transportation was was really bad service at the airport and even worst on the way back dont recommend to use the speedy company as your ride
Nicole
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We had a nice time. Property was clean. Children’s club was my son’s favorite part. Food was mediocre. Must book reservations as soon as you arrive during busy seasons
MD AL
icon-Business Family
Business Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Best place for food. Vacation and more
Debra Castell
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Go elsewhere - other resorts are much nicer! Room was not ready on arrival, shower would not drain &flooded our bathroom (they fixed this relatively quickly/same day), thermostat would not go below 20.5C, which made sleeping uncomfortable, it's impossible to get dinner reservations, loud music until 22:30 every night
idalmis Hernandez
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Todo muy
Anand
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It’s nice however it’s not worth the price. The food was below average. Chairs in the main dining restaurant Vela are stained and so unclean. One loses one’s appetite looking at them. There are 4 restaurants that all require reservations and are open only for dinner. We tried the steak house which served really bad food. The steaks arrived cold and were chewy. Room service skirt steaks were much better. The buffet is sub par and the only one open for lunch and dinner. The only plus is the outstanding view and the whirlpool area. I wouldn’t recommend this place and would not return.
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Maria
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Resort was clean and staff was friendly and helpful.
Real
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, food quality was excellent and plenty of activities for the whole family.
Jofiti
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Dinning experience was the best
Katie Elise Lorena
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I would rate this place a 7/10. We stayed 5 nights in a suite. The room was great for the 4 of us - we had alot of space and I loved the spacious bathroom, balcony & mini fridge items. The buffet food was pretty good - better than some of the dining restaurants. Their reservation process is annoying - you can only book 2 nights at a time & we usually got stuck with late reservations. I wish they offered a bit more. I was expecting more “authentic Mexican” food. Some staff were VERY friendly and others not so much. Housekeeping missed a few things daily. The resort isn’t too big so it’s nice if you are traveling with kids. I would book again but it wouldn’t be my first choice.
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Washington
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent all
Mayte
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Estamos encantados del este Hotel, los empleados excelentes nos hacen sentir en casa , lo recomiendo al 100%
Hugo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was incredibly amazing great with out them it would no be possible we loved it.
Danielle L.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent! Friendly staff, fun activities, wonderful accommodations.
Julio
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Service was great, rooms were clean, different outdoor activities every day and a lot of food options.
Rhiannon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is exactly what you would expect from a cheaper and cheerful all inclusive. The food was okay, nothing blew us out of the park. The staff were amazing which made the trip super fun.
kranthi
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was nice and secluded. Limited dining options.
Erlene
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great Hilton property. Clean, great drinks and great staff. Beach was barely any sargamon. Because I was with all adults, the hotel should offer more activities for adults in the evening and later hours for the bar. Compared to other all inclusive in Cancun, 10pm is an early cut off time.
Vanessa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great place. Upgrade to enclave. Worth every penny.
Number of reviews per page
20
40