The room was not sound proof as promised . I never slept in the hotel. I had to stay in the my car over night to avoid being a single woman alone on the street of Lima. I have a video showing the desk attendant promising a full refund. Lima is a very corrupt city. Selected because of the views of the park and the location. Very fancy nice hotel with "SOUND PROOF ROOM " Listed right in the description.

Great customer service

The bed was comfortable, good breakfast and mostly quiet.

A bit too noisy on 7/19 … loud music on last floor. Except from that … excellent property with comprehensive breakfast included. Thank you.

Was not able to go, in the hospital. listing was no refunds for anything.

Excellent location, excellent customer service, nice and clean rooms and wonderful value!

Great experience people are nice and kind don’t expect tips food is amazing everywhere

Yellow water at the shower

Very spacious and cozy room, very comfortable bed, friendly staff, great price, good breakfast buffet except for the coffee.

Everything

Air conditioning did not work. Gym had five pieces of equipment and one of them didn’t work. Staff was nice and very accommodating.

Friendly staff. Home away from home feeling. Excellent breakfast. Boutique hotel feeling. Conveniently located Safe.

Breakfast limited not many food options. Old furniture and appliances. Very poor gym. Not BTH experience at all

Encontré una cucaracha al ingresar a la habitación. En las fotos se ve más nuevo el hotel de lo que realmente es.

Es un hotel muy bueno, confortable, tranquilo y precio razonable.

Habitaciones y baños un poco viejo. Faltante de mantenimiento.

Excelente trato y seguridad de primera!

Todo estuvo excelente

Ubicación muy buena para restaurantes y mal experiencia en la habitación, inodoro atorado, ducha sin fuerza de agua, no hay servicio de lavado y planchado en el hotel, etc. el personal de restaurant no tiene experiencia sobre todo educación.

No me llamaron para decorme que habia pasado el check in