Overall Ratings & Reviews Escala SUITES

Wiliam en la recepcion fue muy atento y gentil. Su trato inmejorable. La habitacion estaba muy limpia. La escalera algo sucia y descuidada.

Loved the property. Close to airport. Room didn’t have a window which I didn’t mind cause it allowed me to sleep in. Shower pressure and temp was excellent.

Pleasant stay in nice neighbourhood. Shopping centre and eateries 10 minutes walk away. 15 mins walk to metro station Canillejas. Close to airport and about 10€ by BOLT.

The door handle fell off along with the shower head

It was a nice property but needs maintenance , the bed covers are full of nylon so you sweat a lot , they need to check the pipes because sometimes there is sewage smell

quiet, secure place, close to IFEMA, close to airport $15 euro $6.50 euro breakfest good enough to get you to lunch. would stay again

(-) I would describe this as a trap, while I booked for two nights, I found my room underground which gave me a feeling like I am jailed. No windows, no fresh air. The room was smelly (underground musty smell). Important aspect of the room should have been mentioned clearly to guests prior to the booking process. The lady at the desk tried to solve this but I was charged €30 more for giving me an alternative room. (-) While the hotel mentioned that the hotel staff at the desk speaks English, apart from a lady, I found no English speaking staff. (-) the safe in my room didn’t work. (-) the refrigerator was faulty, I reported to a staff member, she responded that they already know that, and they still haven’t worked on fixing it. When I left the ‘hotel’, I had a feeling like I was set free. This was one of my worst hotel experiences. AVOID

Nos encanto el lugar

A little bit off the path of Madrid, but worth it. If you don’t mind a bit of walking, a metro station is about 15 minutes away - through a very nice, calm and safe neighbourhood. Property is quite nice. Courtyard is a nice place to sit at night. Pool gets a lot of sunshine in the day. Staff are excellent and friendly. I felt very safe and the place was clean. One minor detail is that my specific room was in the basement and it didn’t have a single window in it. I wish that had been communicated while booking the room. Maybe you can specify if you don’t want to be in the basement. However, even with that detail, my stay was comfortable. Would stay again.

This was a nice place to stay close to the Madrid airport. Friendly staff, quiet place, nice furnishings with plenty of space for us.

Ok for 1 night right before the flight ✈️ Limited parking 🅿️ No bottle of water No coffee Bien para una noche ya que está cerca del aeropuerto. El cuarto no tiene café, ☕️ , agua para beber . El estacionamiento es limitado !!

Excellent place to stay, convenient location for going to airport, quiet neighborhood eventhough is a school in front of it. Places to eat and drik close to it. 8 minutes walking from and to airport bus stop

This place was kinda hidden. The towels were super hard/stiff and smelled weird.

The neighborhood was really nice. The room was okay, wish it was a little cleaner. Overall a nice stay for a short time.

Overall I had a great experience during by stay there!!

The sewage overflowed into bathroom and bedroom, leaving a terrible smell on everything, very disgusting experience...

I’m fairly certain they double-charged me for the room upon arrival (which I didn’t realize until after). I had already made a payment for the room on Expedia and they charged me an additional $72 on arrival, at first I thought maybe it was a deposit that I would get back, but the cost was almost exactly what I originally paid for the room and I didn’t get it back. Breakfast was a little underwhelming for the price we paid for it as well. However, the room was very clean, spacious and comfortable, and the location was at a midway point between the airport, IFEMA and Madrid Proper, so it was convenient.

Enjoyed my stay there, although I didnt spend much rimwt there...

This property is in a neighborhood and you need to push the door buzzer to get in initially. I had an early morning flight and they were able to call me a taxi to the airport at 3:30AM. Even though it is within 1 km of the airport, the taxi has to go way out of the way to get back on the highway leading to the airport. It was 11 Euro each way, so take that in to consideration when comparing to hotels that have their own shuttle. There was a small grocery store, cafes and restaurants within a few blocks. The neighborhood was quiet and felt safe.

Good convenient location for business