7.4
Pleasant
From 48 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

10.0

Service and Facilites

8.0

Traveller Reviews Hotel Vulcão

Number of reviews per page
20
40
Top reviews
Luisa
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

First off, the cleaning quality was very poor, I have images that I would wish to add to this review. From the walls, cobwebs all over the corner of the room, visible blood from previous tenant smashing mosquitoes on the wall, and small ants crawling all over our bedsheet. We paid for the pool, since my mother is an elderly so it’s safer than ocean water, yet we had to ask for it to be filled with water, which was never complete. Similiar to request we had for additional towels and fixing of in our room which was never filled. If the owner is reading this, don’t go yelling at your employees especially your cleaners being that they were walking around with all cleaning supply in hands no proper cart system in a huge hotel, wearing fliflops while cleaning, and all of them never smiled implying the harsh reality of their conditions - I gave it a 2 start because the holiday event we went too was lovely but not worth knowing your employees were working 18 hrs shift leaving at 2-3 am to return to work at 9 am the same day. This place is exploiting their workers with minimum support, fair wage and training. As a Cape Verdean born guest, it was disheartening seeing what blood and sweat kept a “hotel”, an illusion of rest and relaxation, alive. The man that owns this place needs a huge reality check.
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Simone
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

I would recommend it.
Carlos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Great stay ocean view room nice n clean
Eloy
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 161 week(s) ago

Hotels.com verified review

Amazing. Love the staff which is more important than everything else.
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 254 week(s) ago

Expedia Group verified review

Unprofessional staff , unorganized, poor Wi-Fi There was no access to the pool due to a wedding event, not a lot food options. Had to cut the amount of days stayed due to me and my family being unsatisfied.
A Balakumar
icon-Family
Family
10.0
/10
Reviewed 428 week(s) ago

Hotels.com verified review

This hotel is just awesome!! The staff especially were so friendly and helpful!!! Room 202 with the balcony view is incredible and those rooms are amazing for sunrise views with lovely little well thought about balconies! It’s a cute little hotel with gorgeous views, the staff let us pick the room that we wanted when we asked. One of the guys at reception literally answered all of our questions even when they were unrelated to his service or even the island! He looked up tour companies for us on other islands as we were short on time! The customer service was really impressive and this hotel ensured that our stay started off on the best possible note! Thank you so much for all your hard work and well done!
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Mathias
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

in den Pools war 2 Tage kein Wasser. es ist eine grosse Hotelanlage, aber nur sehr wenig Gäste
Mitsa
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Bom espaço a ótimo preço porém a cama poderia ser melhor. Do resto tudo ótimo
Siv Kristin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Helt ok rene rom, god service, fint naturlig basseng.
Luis
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Funcionários muito simpáticos! Pequeno-almoço muito bom!
Monica
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Très bon accueil. Restaurant au top. Nous avons passé a merveilleux séjour.
Christian
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Très grande chambre face à la mer. Nous sommes arrivés après 21h , le restaurant devait être fermé, ils se sont démenés pour nous chercher des pizzas. Il y a une petite crique pour pouvoir se baigner en mer (échelle pas très facile pour remonter) et une piscine d’eau de mer. Super expérience en octobre, saison creuse pour ici.
Eduardo canete
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Tres accueillants
franck
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Accueil excellent’ Grande piscine et baie protégée en mer Calme quasiment personne Restaurant très bien sauf Ps de terrasse
Sibileau
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

les horaires affichées pour le service des repas ne sont pas toujours respectés. c est un établissement toujours en travaux, le personnel est à l écoute et serviable. point négatif, un peu éloigné du centre de cidade velha. .
Philippe
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

L ambiance. Nous etions seuls dans cet immense hotel. Wifi non fonctionnel. A deconseiller
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

C’est une colonie de vacances pour la capitale. Piscine publique payante, avec repas de baptêmes noces les week-ends . Vous-vous trouvez loin de tout sans autre choix, dans une chambre qui ressemblerait plutôt à des dortoirs. Bon courage
Thomas
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

Es stimmt, dass die Unterkunft schon ein wenig in die Jahre gekommen ist. Aber alles ist sauber und das Personal ist freundlich und hilfsbereit. Das Frühstück bietet eine große Auswahl, aber es wird tatsächlich nichts nachgelegt. Man sollte also pünktlich erscheinen. Der Pool hat uns besonders gut gefallen. Er wird täglich mit frischem Meerwasser befüllt. Uns hat der Aufenthalt dort gut gefallen, auch wenn das eine oder andere verbesserungswürdig ist.
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Maria Andradina
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Room was clean and Nice. Breakfast was great. Personal was very kind. Swimming pool was great. Dinner was great. I Will come again. I will recommand this beautiful hotel
Ivan
4.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Le lit d'appoint était vraiment de mauvaise qualité, il s'affaissait complètement !!
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