exceptional nos gustó mucho este hotel.

The hotel was lovely and the staff was very kind and helpful. My only complaint was that there wasn’t mini fridge in the room, it was a “cooler” but didn’t really keep anything cool.

Excellent staff, very very clean hotel and room. The food was delicious and very polite and attentive staff. The hotel was very quite and relaxing. We will be going back and staying here.

Nice hotel, a bit more shade in the pool would have been nice, but overall, a very nice stay.

The only thing I would change is the AC to about 25/27 degrees!

Contemporary design. Well located. Friendly Staff.

Yes

Clean room, helpful staff, lovely property, great dining room & delicious breakfast options

incredible experience!! Amazing food and service

Very courteous staff and amazing breakfast menu!

We stayed in the one BR suite with the kitchenette, which was really spacious. Overall, great stay, the only downside was that we could hear our neighbors in the adjoining room through the door that separates the room. Food with breakfast was excellent. Great location. Excellent staff. Overall, great stay.

El hotel esta excelente, instalaciones, areas comunes, restaurant, servicio y los cuartos super amplios y muy agradable la decoracion, definitivamente volveria a hospedarme aqui.

I stayed for three nights at Hotel Las Brisas Mérida and had a great experience overall. The staff were kind and attentive, always ready to help with local recommendations and transportation. The location is excellent — close enough to the historic center to walk or take a quick taxi, but in a quiet area that feels relaxed and safe. My room was clean, comfortable, and well air-conditioned (a must in Mérida’s heat!). The pool area was lovely for relaxing after exploring the city, and the breakfast each morning was simple but fresh and tasty. It’s a charming boutique-style hotel with great value for the price. I’d definitely stay again and recommend it to anyone visiting Mérida.

Beautiful rooms. Love the showers.

Feeling welcome at check in. Restaurant was very good as previous times

Súper ubicado, el cuarto muy amplio y moderno, todo de primer nivel. Lo único fue que una vez que usabas las amenities (como la shower cap o las toallitas faciales) no las volvían a dejar. Tampoco se llevaban los vasos sucios.

Es demasiado largo el tema y la verdad ya hice un debate con la señorita Jennifer Lozano solo me queda por darle las gracias an Ella por ser bien receptiva y profesional. Dueño de este Hotel este mensaje es para usted NUNCA deben de negarle un micronondas a una familia que pago mas de 1000 dólares por su estancia y además con el Hotel casi vacio tiene que escoger mejor su team de Front Desk ya que ese es la imagen del Hotel es el filtro principal que les proporciona a ustedes la s opiniones y los reviews . Otras cosas mas hubieron malas pero la señorita Jennifer le puede ampliar mas . Potencial mucho que les Falta una revision mas exhaustiba de quienes los van a representar .

Hotel muy bonito, limpio y muy cerca del centro. El único inconveniente fue esperar 45 minutos para que nos entregaran la habitación, aún llegando después de la hora de check-in

The hotel is very nice, clean and located on a well traveled street. The staff is incredibly friendly as well.

There wasn’t hot water when I was having a shower, I complain about it at the front desk and they didn’t say anything. No even an apology. It is suppose that is a 4 star hotel. At the front desk they told me the restaurants closes at 11:00 pm and I wasn’t able to order at 10:30 pm,the waitress didn’t tell us they close the kitchen at 10:30 pm. When we went to the the pool it wasn’t on service, they say they were cleaning it. Nobody told us anything when we reserved.