The rooftop restaurant and pool were breathtaking and the food was great. My room was spacious and the views from my balcony were great. The staff were helpful and very nice as well.

Ya es el segundo año que me quedo en este hotel y en realidad nos encanta. Muy céntrico y llegas caminando rápido a Provenza y Parque Lleras.

These people came to clean my room and next thing you know they tried to charge me f

**🌟 Absolute Perfection with a View to Match! 🌟** My stay at Haven was nothing short of **amazing**—from the stylish rooms to the top-notch service, everything exceeded expectations. But the real showstopper? **The rooftop bar!** 🍹 **Unbeatable Vibes:** Whether it’s sunset cocktails or late-night drinks under the stars, the atmosphere is electric. The panoramic views of city are breathtaking, and the stylish decor makes it the perfect spot for both relaxation and celebration. 🍸 **Drinks & Bites:** The mixologists here are true artists—every cocktail was crafted to perfection. The menu also had delicious food selection that paired beautifully with our drinks. If you’re visiting Medellín, **this hotel (and its rooftop bar) is a MUST.** 10/10 would recommend—can’t wait to come back! **🏨 Rating: ⭐⭐⭐⭐⭐ (5/5) – Pure Excellence!**

Rooftop bar was the only reason I stayed in this hotel. Food at rooftop bar is amazing and price is good as well. Service at rooftop bar is also pretty good. Breakfast which is included is not up to the standards. Hotel charges for all other amenities i.e. shower cap. I have been to many hotels and resorts and never seen hotel is charging for bathroom amenities.

Biggest Issue is the 11 story tiny tower has only 1 Elevator for staff and guests. Long wait

They were very welcoming ..took care of all my needs

I liked the design of the hotel. The roof top pool, bar and restaurant was nice. I wasn't a big fan of the floors in the rooms. Everything else was nice.

Second time staying at the Haven. First time was phenomenal. This time around, the elevator was out of commission for almost two half days. A true inconvenience especially when your room is in the 8th floor. Staff is always good and on it.

The rooftop pool is the place to be. Had an amazing time from day one. Great location. My room was very quiet. Hotel is very secure and social. Note: If you book a Double Plus room for the little extra space, you think you will get a small couch area. Apparently those rooms do not have a balcony, no big deal. But they also have balcony rooms without the couch area which look like regular Double rooms. They really should create a new category for Double Balcony rooms so people can book what they want. Check in was very difficult because they were trying to convince me that my Plus room wasn't supposed to have a couch or the extra little space. They eventually switched reservations and gave me a Plus room with a couch instead of a balcony. Very happy after that.

Other than the elevator not working a couple of times and i had to walk to the 7th floor a couple of times before they fixed it, it was a cool spot.

Congested elevator, cumbersome check in and check out process, uncomfortable pillow. Good situation if you don't mind the noise. Not quite worth the price.

Great service and nearby to everything.

I loved it. Only thing is the elevator is kind of slow.

It was a nice property and convenient to everything.

Has the best guest policy of any Colombia hotel I have stayed at.

We have stayed there 3 times in the last 14 months. We absolutely love the hotel and staff. Last trip we brought in a large group where we occupied about 8 rooms and everyone loved it.

I always have a great stay at Haven. Everyone is always really nice to me.

Very clean And in the center of the city

Only one Elevator, for 11 Floors used by guests and staff. takes a long time to go up and down, Restaurant and pool in the rooftop, Music very loud, they refused to lower the valuem down. Lots of working girls was brought up by to stay for guests ! You don’t want your wife or girlfriend there, staff were nice and rooms are very good and clean!