9.4
Exceptional
From 189 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Traveller Reviews Djorff Palace

Number of reviews per page
20
40
Top reviews
Ross
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Djorff Palace is a new and unique hotel in Luxor, set on private grounds quite far from the city centre. It’s isolated, hard to find, and getting there can feel like trekking through reeds and local housing. The hotel itself looks good – clearly a lot of money has been invested to make it feel luxurious. Check-in was a strange experience, taking well over 10 minutes and the owner greeting us but didn’t introduce herself until quite late in the conversation. The room we were shown was just around the corner, but the lights weren’t even working. The room itself was fine, but nothing special. The main issues lie with the overall atmosphere and service. The hotel has an eerie, almost unsettling feel: you rarely see other guests, and the staff who were local, while attentive, seem overly trained to follow English customs, which can come off as very fake and pretentious. Food is a major disappointment. Meals were overly oily and unappetizing, and the buffet breakfast is poorly thought out – served near the water, surrounded by insects, and the muesli even had ants in it. The menu changes daily, but the quality doesn’t improve. The hotel’s free boat shuttle to the west bank is a genuine plus, and you’ll want to use it to dine at the Steigenberger across the Nile, which is absolutely unbelievable in comparison. The hotel is conveniently located near historic sites like the Valley of the Kings, and while private taxis are available, local ride services are much cheaper. 2.75/10
Read More
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Djorff Palace was a quiet oasis on the West Bank of the Nile away from the chaos of Luxor. The hotel is an Arabian architectural marvel, straight out of an Arabian story. The staff are exceedingly helpful and friendly. The room was clean and serviced daily. The hotel's boat service across the Nile which does incur a small fee takes you to any location on the East bank. The water meadows around the hotel, where the water buffalo graze ,are a haven for numerous species of birds. The lunch and dinner menus change daily, the food is fresh and tasty.
Read More
Jack
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Fabulously designed and appointed, clean and spacious room with balcony. Friendly, helpful staff ready and willing to help with anything. Our knowledgeable and welcoming hostess was exeptional. Car & driver arrangements were perfect, and the complimentary boat to the East Bank made crossing the Nile both convenient and pleasant. Hope to visit again.
Read More
Nicholas
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent hotel, relaxing, brilliant staff and beautiful. Great boat service to East side and they can organise all transport to sights. Easy. Only negative (for me) was its a dry hotel (no alcohol served), as a beer at the end of a day sightseeing by the pool would have been nice.
Muhammad Asim
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location not feasible
Aliza
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Incredible staff, beautiful property, an oasis after a day of sightseeing. The owner is lovely and has great advice for planning your day, as do the staff. Would high recommend and hopefully we will have an opportunity to stay again.
Kristianne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff and reception were faultless.I would definitely return. A quirky hotel that is highly recommended
Binh
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The property is very spacious but the bed was horrible to sleep on. My wife and I couldn’t get a minute’s sleep. It was worse with the constant cigarette smell that seeped into our room from the outside- unbearable!!
elisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The location and tranquility of the hotel were amazing. Our bedroom was so extraordinarily spacious. The staff was superb and the private boat to the east bank was magic. The pool was pretty spectacular too. Breakfast and lunch were varied and delightful with authentic local touches! We loved and wished we could have stayed longer
Read More
Marsha
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful hotel. Pictures don’t really show how lovely it is. Wonderful staff.
Sudip
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Excellent ! The best place ever, in the village. Very peaceful and nice. Take the boat to go to East Bank. The rooms were very good. I would definitely stay again.
Dheeraj Reddy
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Djorff palace is stunning. It brings in an authentic and local vibe to an upscale accommodation than most templatized western accommodations don’t offer. The staff were very courteous and professional. The scenery was amazing and breakfast was simple but consistently high quality. Here are some cons that would make me reconsider staying at this property. - WiFi was not functional. I can’t recollect a single time WiFi worked in our stay. We got by using patchy mobile hotspots. - hot water and water pressure early in the morning was a consistent issue. We woke up most days early to get to tours and this was bothersome. - the carpets could use some dusting. I developed mild rashes (bugs?) that subsided a few days after moving out.
Read More
Remus
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent location by the Nile, with its own pier and convenient boat shuttle to the east bank. Unique architecture and room decor. In-house restaurant with daily changing menu. No-nonsense, characterful owner. Helpful staff.
Gavin
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Room there as beautiful and very clean. Staff very friendly plus always happy to help. The hotel has it's own water taxi so it makes it easy. Good food at the restaurant. Hotel across from main part of Luxor so it is nice and peaceful. But on West side so very close to Valley of the Kings
Richard
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The place was okay. There was an issue when they gave us the room. The bathroom was clogged and they asked us to wait until the plumber come and fix the bathroom. So it was very inconvenient. Also; the time that we stayed they were doing so much constructions so there was a lot of noise and taking pictures around the place made it difficult due to the renovations happening.
Read More
Megan
icon-
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Weird place. One star because it is a beautiful property. One star because the bulk of the staff are kind and helpful. The owner of this hotel treats the staff terribly. Spent an afternoon trying to relax by the pool but couldn't because she spent the entire time (two hours!) screaming and berating the poor staff over the silliest things (blue cheese, a cup of tea). Said such mean things to them in front of me and actually ended up saying mean things to ME when I had an interaction with her. The room was so dark I had to keep the door open to see anything, even with all the lights on. The bathroom smelled so overwhelmingly of sewage it made me ill. The hotel was unresponsive on my day of check in and I couldn't get a boat across the river for two hours. You're better off staying somewhere else.
Read More
Iris
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Room very clean. Pool cleaned everyday. Staff at breakfast both welcoming and funny. Made my husbands day ! Evening meals spot on. Had trips organised by hotel, no problems.
Derek
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Djorff palace was a deliteful stay. The hotel owner and staff were very helpful in taking care of us andakensire our stay was enjoyable. They were happy to arrange our rides from the airport and back which was very appreciated.
Ina
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room is clean and staff are friendly. The architecture of the hotel is awesome. It's a great place to relax. Even though the hotel is a bit away from city center, the free boat provided by the hotel makes easier to get around. The only reason I gave 4 stars is the breakfast which didn't have much options and serviced very slow. Also, the food somehow upset my stomach.
Read More
Kyndra
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Beautiful architecture in the rooms and the entire property!! Just stunning. Very clean and hot showers! Owner and his wife were amazing and such a great help! Loved our stay and wish we had more time!
Number of reviews per page
20
40