Great job

Staff is kind and helpful.

Dismayed to find upon arriving the property was operated by other management so every request/repair needed to be telephoned to an unidentified person rather than the employees at the front desk. Some staff were very helpful some not so much. Some amenties were consistant some were on and off. TV and Wifi especially. Older property but room had been recently renovated.

The room was clean plus the location was perfect

Room cleanliness and location

Shower had no shower head and leaked the duration of the stay. Rust on the ceiling in the bathroom. When asked for toilet tissue it did not arrive for 48 hours. The safe in the closet did not work. This was for apartment A21. I had two rooms. One room was ok but A21 was terrible.

Checking in was seamless, receptionist was very welcoming, and she explained everything to us regarding our stay Our room is standard, clean and presentable.

Great Location

Very nice place

The property itself is in downtown Ocho Rios, appartment individually owned. Stayed in A13 which unfortunately is right next to the pool restaurant which does play music well into the night at times. Description of appartment mentioned equipment such as hair dryer that was not working, several pieces of furniture were broken. We didn't need the aggravation so we left and had to book into another hotel. Owner did not offer any immediate remedial action. Would not go back.

The music poolside was loud and late nights Take that after party upstairs closer to the dining area. Other than that, nice for price comfortable bed, clean and lovely stay

I like the location because it's walking distance to everything. The property was clean, staff was friendly and always greet you with a smile. Security is always there day and night. Easy access to the beach which is 2 minutes walking. Our room was clean and have all the necessary things I need. However, minor repairs is needed for our shower and the bed that's in the room. Overall, I enjoy my stay and will definitely go back.

Good friendly staff

Location

The condo wasn’t worth the money I spend to stay there the kitchen was leaking water on the floor when it rain and also the livings area. The door lock wasn’t working properly.

The check in process was challenging and the room itself needed a lot of cosmetic repairs. Eveeything functional for sure just not pleasing to the eye. Overall, the location is prime, walking distance to everything. Amazing location just some renovation and a smoother checkin process needed.

Great room and service. In town and able to walk around. Place was very clean. Staff was super friendly. Good food in restaurant and bar

This is a clean and well kept property. Staff was friendly. Food was good and there was always a choice. We will be going back.

Floors were clean, free of dust particles. Staff was great! Food was great! Soggy was awesome!! He went above and beyond to give us what we wanted. His staff is very friendly and accommodating. We will return soon!

Poor front service will never go back every worker on the property have the room entrance code