Traveloka (5)
6.6
Pleasant
From 5 reviews
Provided by travellers on
Cleanliness
6.8
Room Comfort
6.0
Meal
6.0
Location
7.6
Service and Facilites
6.4
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Traveller Reviews OYO 89654 My New Home Hotel
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Customer reviews
MZ
MOHAMAD Z. B. A. H.
6.0
/10
Reviewed 170 week(s) ago
Towels smell bad and need to be changed to new towels
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Accommodation's Reply
22 Apr 2022
Hi, Mohamad! We regret knowing that your experience with us was not a pleasant one. We will work on your feedback to provide the best experience in the future. Hello, Jane!
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EZWANI B. A. T.
6.1
/10
Reviewed 179 week(s) ago
Good only for a sleep. Shower not working well, tap water keep running all night (noisy), TV cannot be used, room too small and cramped, smelly towels, no drinking water, no soap/shower foam. Should be better with the price stated.
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Accommodation's Reply
17 Feb 2022
Hi Ezwani, We sincerely apologize for the trouble caused. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Khalish!
LS
Lim S. E.
6.0
/10
Reviewed 181 week(s) ago
TV can't be used, wifi can't be used, water is very very slow
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Accommodation's Reply
16 Feb 2022
Hey Mohd, Thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Kim!
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