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Pros: The hotel was okay, not the best though. Reception, bar and hostimg staff were good. Hotel was secure, prople well dtessed and helpful, place was clean Cons: The room decor was old, bath was painted and you can see lots of wear & tear of the bath and wash hand basin Most Annoying: Being approached by 3 different female security asking you to buy them.food, or give them money. I found this very off-putting and unprofessional. Check-in time was at 2pm and I deliberately arrived after 3pm so I dont need to wait and to give them time to prepare the room before arrival. I arrived and still had a long wait until I could check-in to my room, and after a lomg wait, got to my room that didnt open. Eventually I got in and the receptionist did her best. Another very helpful receptionist was Alice.

Good place

Staff members were lovely Our Room and hotel were really dated aircon didn’t work so had a noisy fan We had to go to the beautiful hotel across the way for food and use of pool

The hotel was very clean, room spacious, bed very comfortable and staff really friendly and went beyond the call of duty to ensure that my stay was comfortable.

Room and beds were clean and comfortable. Airport pickup was very helpful after 20+ hours in the air. Nice to have the cheaper rooms in the Boma Inn and the amenities of the Boma Hotel included. Only negative was the staff insisting on using the Boma vehicles for arranging rides and not taxis, which are much cheaper than the hotel vehicles which charge in dollars. After you get to the hotel, use the Uber app and mpesa or Kenya Shillings.

The shower was pathetic. They mounted the controls upside down so you couldn’t adjust the temperature or pressure independently. The result is a barely warm trickle of water. We had 2 rooms; it was the same in both.

Yes

The staff was excellent, Joy and her team were fabulous.

Clean

Thank you for a relaxing stay at your hotel! We especially thank Harrison and his housekeeping team for the beautiful heart shaped design left on our bed and for Joyce and Janet the other receptionist that made our stay enjoyable.

There we no safe shops nearby, the closest shopping area was accross a busy highway, requiring a drive or uber ride

I came very late at night and was met by a woman who was very awake and smiling and accommodating.

The room was

I was upgraded to the The Boma (Main Hotel) because the Boma Inn was undergoing some work. Few things that needs some attention: The shower valves seem to be erratic, turns hotter / colder at random. This was noticed in two rooms. The air conditioning unit not working so well. Noises from parties going on within the hotel did not help with sleeping especially past 23:00hrs. The restriction of food ordered from Uber eat and other deliveries was not very interesting for someone that loves a certain type of food.,. not served in the hotel's restaurant. Location is perfect, with ease of transportation. Hotel is close to a lot of local shops within walking distance.

The room was perfect

Courteous staff, quality food.

The staffs delivered an excellent service.. the waiters were very accommodating, ready to assist. Also the reception team, I recall that I had one day extension, they didn’t chase me around to come make payment. And the house keepers were exceptional. I will be coming back

Nice place

Air conditioning was broken and staff provided us with a fan but the air in the room was stale/humid which made our stay uncomfortable as we couldnt rest