Overall Ratings & Reviews Radisson Blu Hotel & Residence, Nairobi Arboretum

I was treated as a guest! A worthy guest! I appreciated that! They took time to make the visit all about me! About the guest. I Loved that!

Gum too small, but otherwise great!

Wonderful, quiet. Gym is small, but ok

Fantastic. Staff are lovely and place is beautiful. Brunch is very loud, but quiet in the room. Will definitely stay again.

Excellent

Everyone was very helpful and friendly. The location is good; it is calm and quiet except for the very loud Sunday afternoon music. Access to the Arboretum is a real treat.

This is a really lovely hotel! The staff is kind, the accommodations are beautiful, the rooms are comfortable and have every modern convenience you could think of. Not one single complaint.

It was amazing the receptionist that checked us in was amazing .

Great hotel and location. Speacial mention to Paul at the omelette station who was great, polite and timely at breakfast everyday. At dinner, it took quite a while to get served several times.

Absolutely one of the best hotels in Nairobi - great customer service, modern spacious rooms, access to aboretum for hikes/walks/runs, & good dining options in the hotel and outside (within the area). Well worth a stay here!

Excellent all round

Received a food discount here. Excellent service!

Very beautifully hotel in a very green quiet area Arboretum, lovely service with very professional staff especial thanks for Mr. Jill receptionist manager.

Excellent property

Manuel, Rachael, Timothy - I don’t have other names but each and every staff member was wonderful and are the reason our stay was so perfect.

The property is well taken care of, great attention to detail, excellent staff who is very attentive and goes above and beyond.

Great location - nice and central but sadly avoid any rooms near the event space. I'm the middle of a meeting and a 6 night stay and whooooommmp, Dufft,Dufft a huge PA rig starts up with no notice in advance. Absolutely deafening in the room (110) Management moved me but not willing and no prompt response.

We enjoyed our stay here. The staff at the restaurants and room service were excellent. Price at the restaurant a bit expensive. However, I was shocked when the front desk asked to withhold $1,000.00 for incidentals. I have paid the hotel stay already but, they needed to withhold $1,000. I have never seen this anywhere in the world.

I was disappointed the hotel failed to pick me up despite the fact that I had communicated the flight change and cancellation. It is not OK in this day and age with the multiplicity of apps and flight tracking capability for the hotel of that standing to mishandle airport transfer.

This hotel is very conveniently located to all the restaurants we enjoyed. The breakfast buffet offers fresh fruit, veggies, chef made omelettes, a wide assortment of pastries and smoothies. The workout room is sufficient with weights and a few treadmills. The huge pool is warm and very visible on the dining floor. We loved it. I highly recommend this hotel.