8.8
Very Good
From 368 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.6

Location

8.9

Service and Facilites

8.8

People often mention about Mövenpick Surabaya City
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Bedroom (27)
Room Space (24)
Hotel Area (23)
Staff Friendliness (22)
Ambiance (22)
Bathroom (22)
Taste (21)
Accessibility (19)
Distance to City Center (18)
Check-in/out Time (17)
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Traveller Reviews Mövenpick Surabaya City

Number of reviews per page
20
40
Customer reviews
Munaliza b. I.
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Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The staff is friendly, welcoming and cooperative at customer requests.
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A***d
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
The room is clean, the service is good, the food is delicious... Recommended
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Nice hotel and friendly staff. Strategic location and I’ll stay in this hotel with my son and daughter
1 people find it helpful
A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, the hotel is also nice and comfortable, the food is delicious! Top, thank you!
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J***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Nice, clean and recommended hotel
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1 people find it helpful
S***a
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Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Train sound bonus others is perfect... Friendly all staff and quickly respond, well done... Mövenpick
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I***a
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Business
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9.4
/10
Reviewed 10 week(s) ago
Comfortable and affordable in its class
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C***e
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
Good value. Suggestion to upgrade breakfast quality, the quantity / choices was okay.
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N***a
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
a very suitable hotel for the elderly & disabled👍🏻👍🏻👍🏻 all the staff at the hotel are very friendly & very helpful. the room is spacious, comfortable to get in and out of the wheelchair. thank you movenpick surabaya city✨
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+4
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Irna N.
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9.7
/10
Reviewed 21 week(s) ago
Very good, can check in before 14.00 WIB. The hotel room is clean, comfortable. The room facilities are very good, close to various locations such as the East Java Expo. The swimming pool is open from 06.00 to 22.00 WIB. Next time, hopefully I will stay here again.
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+5
2 people find it helpful
s***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
The location is strategic, the room is very clean and comfortable for a family.
1 people find it helpful
E***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
It was great to stay here. Keep the good service!
1 people find it helpful
A***s
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Very recommended if you have a trip to Surabaya.
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J***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Very nice ambience. The check-in and check-out processes were all spot on. Very smooth. Thank you.
2 people find it helpful
Dicky I. D.
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Staycation
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10.0
/10
Reviewed 24 week(s) ago
Recommended for family staycation.
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timbul s.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
Nice hotel and comfortable for stay.
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R***a
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Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
The hotel area, rooms, and facilities are quite okay. The parking area is actually also okay although access from the building parking lot to the hotel lobby is a bit difficult. But overall everything is good
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1 people find it helpful
Annie I.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 26 week(s) ago
friendly staff, good food and clean rooms.
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r***y
icon-origin-TRAVELOKA
8.8
/10
Reviewed 26 week(s) ago
Luxurious and clean room, maybe if there is a pedestrian bridge to Royal Plaza it would be better. Thank you for the excellent service.
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2 people find it helpful
Achmad Z. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
A hotel with a luxurious and clean feel, very comfortable, easy access, spacious parking.... Thank you Movenpick Surabaya...
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2 people find it helpful
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