People often mention about Grand Kamala Lagoon By Mitra Propertindo
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Bedroom (16)
Bathroom (14)
Wifi (12)
Ambiance (12)
Staff Friendliness (11)
Check-in/out Time (10)
Activity Option (8)
Room Space (8)
Hotel Area (8)
Accessibility (6)
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Traveller Reviews Grand Kamala Lagoon By Mitra Propertindo
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Customer reviews
Verified Traveler
Transit
7.5
/10
Reviewed 2 week(s) ago
The AC is dead, you have to complain about the token before it can be filled, parking is not free.
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A***s
Business
8.5
/10
Reviewed 15 week(s) ago
The hotel experience is always crowded. For this type, it's pretty good.
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1 people find it helpful
E***d
Staycation
10.0
/10
Reviewed 22 week(s) ago
Clean, nice, highly recommended.
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2 people find it helpful
DS
DHANI S.
Transit
5.6
/10
Reviewed 32 week(s) ago
Difficult to check in, Wi-Fi without internet, electricity suddenly tripped at 06.30 and did not return until check out time. Better not to book this unit.
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S***n
5.0
/10
Reviewed 34 week(s) ago
I didn't even get a reply when I asked for the Wi-Fi password, and I got a room with a broken lock.
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3 people find it helpful
CA
Cindy A. H.
8.5
/10
Reviewed 48 week(s) ago
Not bad, at least it's not that dirty, that's the most important part.
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1 people find it helpful
GJ
Ghina J.
10.0
/10
Reviewed 48 week(s) ago
Friendly staff, well maintained rooms, the best
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2 people find it helpful
CM
Cheetra M.
Staycation
8.5
/10
Reviewed 50 week(s) ago
Never failed to recommend it.. Thanks, Mitra Pro
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1 people find it helpful
c***a
5.3
/10
Reviewed 51 week(s) ago
The room was full of cockroaches, killed almost 10 of them, the toilet smelled, the flush closet didn't work, the water heater didn't work, the conclusion was disappointing
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3 people find it helpful
P***i
8.5
/10
Reviewed 63 week(s) ago
The room was clean and fragrant, and the service was excellent. I'll definitely be back.
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3 people find it helpful
n***i
10.0
/10
Reviewed 64 week(s) ago
It was a pleasure staying here, the admin was friendly, the unit was clean.
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1 people find it helpful
M***i
Leisure
8.1
/10
Reviewed 65 week(s) ago
Friendly staff, long wait for pick up team, nice view.
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2 people find it helpful
M***d
Business
7.3
/10
Reviewed 65 week(s) ago
Two hours before check-in, they suddenly wanted to cancel, but they ended up replacing us with another unit that smelled of cigarettes, was full of cockroaches, and the AC wouldn't work at all. The signal was weak. An unpleasant experience.
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5 people find it helpful
BS
Bagas S.
8.8
/10
Reviewed 65 week(s) ago
Everything is okay, but the blanket smells a bit like urine. Please check next time.
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2 people find it helpful
M***d
9.1
/10
Reviewed 66 week(s) ago
Okay, good, clean, nice, steady.
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N***N
Leisure
8.4
/10
Reviewed 67 week(s) ago
The unit inside was a bit dirty and messy. The bathroom wasn't very clean either. The water heater didn't work. But it was okay, there was a balcony, and we got a low-floor area. Access to the pool was close, and we also got a pool view. Overall, it was okay.
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1 people find it helpful
B***i
10.0
/10
Reviewed 78 week(s) ago
nice and there is a mall underneath it
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P***r
Leisure
9.1
/10
Reviewed 79 week(s) ago
Very comfortable, at first I was afraid it would be a dud, but it turned out to be very good 💗
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2 people find it helpful
A***d
Staycation
9.4
/10
Reviewed 80 week(s) ago
Clean room, clean toilet, complete facilities except the drinking water ran out, the AC was not cold enough. Recommended, I want to come back again when the holidays come.
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2 people find it helpful
M***d
Staycation
8.5
/10
Reviewed 83 week(s) ago
quite good, quite helpful.. maybe just because it's the Eid holiday, the response to check-in confirmation is a bit slow.. overall quite good